Sage 100

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  • 1.  Sage Has stopped When Printing anything

    Posted 07-28-2019 11:45
    Customer called Saturday pm and their Sage 2018 Adv seems to work fine except when they go to print they can’t. It gives the super generic Sage Has Stopped error message.

    I’m going to try the string of simple stuff like run as standard etc

    Just wondering if a Windows patch might have come out that is also clobbering this?

    I suspect user rights , invalid printers but right now I’m in “prove it’s our IT” mode.

    TIA

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 2.  RE: Sage Has stopped When Printing anything

    Posted 07-28-2019 12:08
    Are they using the odbc print service?  If so, it may need to be stopped and re-started.

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
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  • 3.  RE: Sage Has stopped When Printing anything

    Posted 07-28-2019 13:02
    They rebooted the server and it looks like that took care of it.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 4.  RE: Sage Has stopped When Printing anything

    Posted 07-28-2019 12:09
    You might also try stopping and re-starting the print spool service on the server.

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------