Sage Exchange 2.0 - Directions to Uninstall
These instructions were found on sagepayments.com and work when faced with uninstalling and reinstalling SED 2.0.
Fixing Sage Exchange Desktop 2.0 installation and updates
Removing Sage Exchange Desktop 2.0
Issues with updating Sage Exchange Desktop 2.0
Description
This article gives steps to completely remove Sage Exchange Desktop 2.0 from a computer. This should also be used if there are problems installing or updating Sage Exchange Desktop 2.0
Resolution
Windows 7/8/8.1/10 Steps
If you are using an IPP320 or L5300 make sure they are disconnected from the computer first
Download the latest version of the Sage Exchange Desktop Bootstrapper from
https://www.sageexchange.com/install/#/sedv2x/en
Extract and run SageExchangeDesktopBootstrapper.exe
Select the option to Uninstall Sage Exchange Desktop
Open the ""Start Menu""
Paste ""C:\Users\%USERNAME%\AppData\Local\"" without the quotes
Delete the ""Sage Payment Solutions"" folder
Open the ""Start Menu""
Paste ""C:\ProgramData"" without the quotes
If present delete the Sage Payment Solutions folder
Navigate to the SageExchangeDesktopBootstrapper.exe file
Right click and Run as Administrator
Follow installation steps
If when the installer is done running and you do not receive a ""Download and Install"" window this is normally an indication of possible malware on the computer. It is recommended to run a anti-malware scan of the computer. This is normally different than a virus scan.