Sage CRM

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  • 1.  Sage CRM just upgraded from version 7.3 to 2017R3

    Posted 01-12-2018 07:50
    Sage CRM just upgraded from version 7.3 to 2017R3 and moved to new server (2012R2). Interactive Dashboard sits at ""Loading"" with spinning cursor. No error but no dashboards. Services says Tomcat is running. Only Tomcat log with today's date has the following: 127.0.0.1 - - [12/Jan/2018:09:33:10 -0600] ""GET /crmj/metadata/-/$service/refreshSysParams?originalHostCRMRedirector=termsrvb&MetadataVersion=1886&SID=27777805134375 HTTP/1.1"" 200 5 127.0.0.1 - - [12/Jan/2018:09:33:19 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotifications HTTP/1.1"" 200 74 127.0.0.1 - - [12/Jan/2018:09:33:20 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotificationOptions HTTP/1.1"" 200 1062 127.0.0.1 - - [12/Jan/2018:09:40:43 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotificationOptions HTTP/1.1"" 200 1062 127.0.0.1 - - [12/Jan/2018:09:40:43 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotifications HTTP/1.1"" 200 74 127.0.0.1 - - [12/Jan/2018:09:40:47 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotificationOptions HTTP/1.1"" 200 1062 127.0.0.1 - - [12/Jan/2018:09:40:47 -0600] ""GET /crmj/userdata?originalHostCRMRedirector=termsrvb&SID=27777805134375&Action=getNotifications HTTP/1.1"" 200 74


  • 2.  RE: Sage CRM just upgraded from version 7.3 to 2017R3

    Posted 01-12-2018 08:02
    OK, so apparently the magic bullet for Tomcat is to ask 90 Minds for help. Went back into CRM after clicking Post and the dashboards loaded right up


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