I recently had the opportunity to provide Sage's Business Development team with training related to Sage CRM. It went over well, and the best bits I wanted to repost here. You can
download the training guide we provided and below are some quick facts that I wish all Sage staff and community members knew.
- Sage CRM is a communications system used by over 17,000 companies around the world.
- Sage CRM is a non-industry-specific, general-purpose communications system.
- On average, companies that use it have 12 users accessing the system. (note for 90Minds - there are many examples of 100s of users and some with over 1k users)
- It consistently ranks as a top 5 CRM solution.
- It always gets the CRM industry's 'best overall value' award.
- Sage CRM integrates with the full lineup of Sage accounting systems including 50, 100, 300, 500, X3, and Intacct.
- Globally, Sage CRM sales have increased by >26% each of the last 2 years. So – NCA was up 26% in 2020 and this year it is on track to do the same or better.
- Beyond the fundamentals that all CRMs typically have, companies generally use Sage CRM to solve different process problems that they have. It has excellent automation features that can be used to control how information flows through different individuals or different departments. For example, how Jobs, Customer Service issues, or Opportunities are managed.
- Sage CRM is not hosted by Sage. Rather the client hosts their own instance. This distinction means that, unlike competing systems (all other CRMs), Sage gives the client ultimate control and ownership of the system and their data.
------------------------------
Dan Cousins 416.233.3188
My CRM Manager
------------------------------