Sage CRM

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  • 1.  Sage CRM and the Integration Engine

    Posted 04-24-2020 12:51
    CRM is not my best subject and can never remember where to find this.

    I have move my Sage 100 to a new server OR I have upgraded to a new version of Sage 100.

    Where in the settings in CRM (I know in Sage 100) do I repoint to the new copy of the Integration Engine?  I know I've done it before, but I can never remember where to find it.

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    Thomas Rogers (TomTarget)
    Target System Technology, Inc.
    Spokane Valley WA
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  • 2.  RE: Sage CRM and the Integration Engine

    Posted 04-24-2020 12:55
    Module: Customer Relationship Management
    Main
    CRM Server Options

    Update this, if you have everything in this setup properly it should communicate this change to the CRM.  You typically do not do anything on the CRM side

    Hope this helps

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    Chris Mengerink
    Director
    DWD Technology Group
    Fort Wayne IN
    260-399-8653
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  • 3.  RE: Sage CRM and the Integration Engine

    Posted 04-24-2020 13:29
    Well that might explain why I couldn't find it in the CRM.

    Thank you.

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    Thomas Rogers (TomTarget)
    Target System Technology, Inc.
    Spokane Valley WA
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  • 4.  RE: Sage CRM and the Integration Engine

    Posted 04-24-2020 13:32
    :)
    Also just as an FYI it is in the CRM database in the MAS_CRMServerOptions table.  It will have mas integration engine server name, port, etc... and then the MAS_Company table will show the company codes integrated with CRM from Sage 100 with their unique identifiers.  Again should not typically update these tables directly.

    Have a great weekend!

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    Chris Mengerink
    Director
    DWD Technology Group
    Fort Wayne IN
    260-399-8653
    ------------------------------