Sage 100

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  • 1.  Sage and very strange slowness at startup only

    Posted 12-07-2021 10:56
    Does anyone have any suggestions on what could be causing this slowdown at login/ startup.

    Scenario
    Sage login screens takes 1.5 min to open on most computers. Once Sage 100 v2021 standard sp2 is open, all the screens (including printing works fine, ie 1-3 seconds)

    Now after 20 minutes from that first login, they can exit Sage and log back-in within 5 seconds. So Everything is normal.
    If we reboot the computer, we are back to a 1.5+ min delay on login.

    Of course, we just upgraded them from v2017, which still opens within 3-5 seconds on the same machine and same server.

    We have looked at the standard slowness tips.
    No unavailable network printers, 
    Antivirus (Windows defender has been turned off as well as marked with the normal exclusion types)
    Not using On-Drive or any sync programs 
    User is a part of the local admin groups
    Happens on all machines
    Opens quickly on the server.

    It feels like a sync or scanning is happening somewhere, since it is quick after that first 1.5 min startup and then 20 minutes.
    The next day (reboot), we are back to slow, which just feels like a sync or scan.

    However, I am at a loss on where to look and the IT group just wants to blame the version. Of course, v2021 does install in different spots on the local C drive, but I check those folders and permissions.

    Thank you,

    Michael

    Michael Davis








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    Michael Davis
    Warren Averett Technology Group
    Birmingham, AL
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  • 2.  RE: Sage and very strange slowness at startup only

    Posted 12-07-2021 10:58
    PEP is off?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Sage and very strange slowness at startup only

    Posted 12-07-2021 11:22
    Edited by Wayne Schulz 12-07-2021 11:27
    Some good stuff in this Sage KB - Slow performance when opening a new task or starting Sage 100, or when running Sage 100 across a network ( KB 30079 )

    Slow performance when running Sage 100 ERP Standard through a UNC path ( KB 62660 )



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    Wayne Schulz
    Schulz Consulting
    860-516-8990
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  • 4.  RE: Sage and very strange slowness at startup only

    Posted 12-15-2021 12:13

    Team,

     

    We looked thru the KB and other suggestions, and had no luck.

     

    I ended up going old school and just use the IP address and not any names or mapped drives.

    Once I made this change on all the workstations, Sage started up quickly on everyone.

     

    The IT group says nothing changed in the DNS setup, but feels it may have.

     

    Wanted to be sure to pass the tip along to everyone in case you have any slowness at Startup of Sage v2021

     

    Thank you

    Michael

     

     

    Michael  H . Davis

    CPA.CITP, MCSE

    Senior Consultant

    Michael.Davis@warrenaverett.com

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  • 5.  RE: Sage and very strange slowness at startup only

    Posted 12-15-2021 13:00
    Thank you for closing the loop in this issue! It makes a big difference when someone is searching the same problem in 6 months+ and comes across this message thread.


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    Wayne Schulz
    Schulz Consulting
    860-516-8990
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