Sage 100

 View Only
  • 1.  Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 07:53
    Sage Alerts & Workflow - Knowledgesync connection to Sage 100 2014. For any Ksync experts out there...My queries return data in preview but every event fails with the following message. Error:40002 IM006: [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed I am using the built in connection for Microsoft Access per their documentation but something is not connecting properly. VineyardSoft is reluctant to use phone support so it is back and forth emails to try this...try that. any ideas? anyone ever encounter this before?


  • 2.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 08:07
    That's odd that you can't get phone support - every time I've had an issue, I've been able to get someone to connect with me and they just fix it all up.


  • 3.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 08:13
    There is a KLF program that links it to the access tables - are you familiar with that? Not sure if it would fix your issue but we've had to run that before. Page 243-245 in the v8.2 manual


  • 4.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 08:50
    At the risk of sounding like a broken record, PTQ's in an Access database are the way to go with Knowledgesync also. KLF's use the linked table functionality and create a linked table for EVERY Sage table under the sun. If you add a UDF to a table, you have to refresh the link. With a PTQ, you do NOT. Setting up the linked tables takes a long time. Setting up PTQ tables do not. Once you have set up a master list of tables, you can move the Access DB to other customers. Modify the ODBC connection string. and you are good to go at the new client. Migrate to a new version of Sage, change the ODBC pathing in the PTQ and you are good to go with the new version. An advantage of using PTQ's is that you can also use the same DB to power your Crystal reports - I have seen instances where the Crystal report runs 10X faster. These Crystal reports can added to the Customer Reports menu. The user does not know any different - except they run FASTER. Another advantage of use Access is that you can create select query tables, link Crystal to that table and possibly eliminate a subreport in Crystal. I have to admit that I have only use the KS KLF functionality once. After a week of frustration, I went back to PTQ's. So perhaps if you get used to the pain of KLF's, you don't mind the pain. I couldn't suffer any longer...


  • 5.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 08:51
    @BethBowers - Perhaps they have caller ID and you have instant answer attached to your number?????


  • 6.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 09:27
    My gut says that's a login issue (Access user=Admin, pass=<blank> by default), but I also remember there being an artificial licensing constraint with KSync. Does the License Owner contain the word SYNONYM at the end?


  • 7.  RE: Sage Alerts & Workflow - Knowledgesync connection

    Posted 04-22-2015 20:30
    Finally got a call back.I Failed to create the proper System DSN. Now have a Sys DSN for Sage ODBC connection.