Sage 100

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  • 1.  Sage AI Help Agent

    Posted 03-11-2026 15:58

    Why isn't the Sage AI Help Agent appearing at the top of the launcher.  Two screen shots below:  What it is and what it should be.

    image
    image



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------


  • 2.  RE: Sage AI Help Agent

    Posted 03-11-2026 16:01
    That is Sage100 2026.  They are adding it to the ribbon.   

     
    Jim Woodhead
    Principal Consultant, Sage 100
    e:
    		jimw@dsdinc.com
    p:
    		800-627-9032 x 125
    m:
    		619-990-3946
    w:
    		www.dsdinc.com
    r:
    		Request a Meeting
    		 






  • 3.  RE: Sage AI Help Agent

    Posted 03-11-2026 16:08

    I thought it could be used in 2025 and below.  If so, how?



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 4.  RE: Sage AI Help Agent

    Posted 03-11-2026 16:13

    It appears to be in the information center



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------

    Original Message


  • 5.  RE: Sage AI Help Agent

    Posted 03-11-2026 16:15

    Yes!  Now I remember someone mentioning that.  Thank @Jeff Schwenk !



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 6.  RE: Sage AI Help Agent

    Posted 03-12-2026 09:05

    You should also have access via lower-right button in Info Center:



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


  • 7.  RE: Sage AI Help Agent

    Posted 03-13-2026 09:23

    Works for me in v2022, v2023, v2024 and v2205; but is not on the RIBBON until v2026.  If you still don't see it, right click in the Information Center and choose Refresh.  
    * in the Information Center, it does appear next to Share your Ideas as "Sage Help Agent"
    * it appears in the white ribbon in the middle of the Information Screen (scroll left or right)
    * it should appear as it's own black box below the white scrolling ribbon as "Sage Help Agent
    * it also appears a s a "floating S" Symbol to the lower right. 



    ------------------------------
    Madeline Stefanou
    RKL eSolutions, LLC
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  • 8.  RE: Sage AI Help Agent

    Posted 03-13-2026 09:26

    Thanks @Madeline Stefanou !  I did find it in the information center.  I was looking in version 2022 and 2025 on the ribbon and I had forgotten that it is not going to be on the ribbon until 2026.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


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