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  • 1.  Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 12-06-2023 23:57

    Happens on all companies. I was unable to find any hits on the Sage KB.



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    Greg Stiles
    S & W Microsystems
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  • 2.  RE: Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 12-06-2023 23:59

    Did you check to see if the IM_ProductLine_bus.pvc file exists on the server in the MAS90\IM directory?

    If it doesn't, sounds like either AV or a user messed with it.



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    David Speck II
    Blytheco LLC
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  • 3.  RE: Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 12-07-2023 00:05

    @David Speck II, I forgot to add that I copied all the IM\IM_ProductLinexxx.xxx files from a test system and still got the error. If I rename the IM_ProductLine_bus.pvc file I get a different error (error 90 I think).



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    Greg Stiles
    S & W Microsystems
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  • 4.  RE: Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 12-07-2023 05:29

    What third-parties are installed? I want to say it's InSynch where I've seen that error a few times before and ROI had a fix.



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    Amber Prayfrock, Blytheco
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  • 5.  RE: Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 12-07-2023 11:16

    Michelle at ROI installed some updated programs this morning and the issue has been resolved.

    This can be moved out of Urgent Support.

    Thanks everyone.



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    Greg Stiles
    S & W Microsystems
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  • 6.  RE: Sage 2022 Adv, accessing Product Line maint gives error "The program entered cannot be found... IM_ProductLine_bus"

    Posted 02-01-2024 11:22

    Thank you for posting! I just ran into the same exact thing & they have InSynch. Reaching out to ROI now.



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    Dana Young
    Lehman Wesley & Associates
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