Sage 100

When trying to test the email on a Sage 100 2019 Standard - I'm seeing an error "The E-Mail Service is not installed".

Anyone seen this? 
Is this an indication of a problem with the customer's email service or is it on the Sage side?

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Wayne Schulz - Schulz Consulting - 860-516-8990
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If you don't get the Sage error pop-up with red text, I'd suspect that the Chillkat drivers were not properly installed during workstation setup.

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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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I think this may have been something to do with the customer's email server. They seem to have gotten it working. Perhaps they had to enable SMTP or something similar.

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Wayne Schulz - Schulz Consulting - 860-516-8990
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Original Message:
Sent: 07-08-2019 12:06
From: Kevin Moyes
Subject: Sage 2019 - The email service is not installed

If you don't get the Sage error pop-up with red text, I'd suspect that the Chillkat drivers were not properly installed during workstation setup.

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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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Sometimes when I experience e-mail problems inside Sage, I'll try my personal e-mail credentials just to quickly try to isolate the issue.

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- Brett
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I saw this before when trying to test email a second time in Company Maintenance. I had to close and re-open the task to continue testing. I also found for that particular customer that I had to use port 25 and TLS for Office365 email instead of port 587.

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Amber Prayfrock, Blytheco
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