Sage 100

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  • 1.  Sage 2015.3 Standard. A customer's system worked f

    Posted 03-12-2018 14:59
    Sage 2015.3 Standard. A customer's system worked fine through 02/26. On 02/27, updating the SO sales journal AND DTR seemed normal, but the transactions did NOT make it to the GL. The file that holds that data until it's updated is empty. Sales journals and DTRs are captured in P/L, just as if everything is normal. One person at one workstation does the updating. I had them try with a different user from a different workstation, and it also failed to send the data to the GL. Nothing in the System Activity Report. All other modules update the GL without trouble. Any ideas as to what might be the issue?


  • 2.  RE: Sage 2015.3 Standard. A customer's system worked f

    Posted 03-12-2018 15:00
    Did the integration get turned off for some reason?


  • 3.  RE: Sage 2015.3 Standard. A customer's system worked f

    Posted 03-12-2018 15:02
    You tried printing the DTR from GL?


  • 4.  RE: Sage 2015.3 Standard. A customer's system worked f

    Posted 03-12-2018 15:03
    Ding ding ding! @NancyHanson wins the prize. Yes, Nancy, some idiot turned off integration. Good lawd. Thank you!


  • 5.  RE: Sage 2015.3 Standard. A customer's system worked f

    Posted 03-13-2018 05:39
    FWIW, I usually don't believe such things, but I feel like sometimes it turns off without human help.