Sage 100

Sage 2014 (accessing through RDP): One user cannot see the Message Lines when printing. It works fine from History (Both SO and AR), but when printing from within Sales Order Invoice Data Entry the message line will not show up! There is no suppression on the Message fields. The supression on the Section is the standard supression that comes with the report (but even removing that does not make it show up). Other users are able to print the invoices just fine, it is just her machine. She has the same rights as many of the other users. Created new data location and remapped, verified database, created an entirely new form with no custmizations and it still doesn't print? Cannot see it on Print Preview or Print to PDF. Thoughts? **I Also deleted all the report settings in DFDM for SO Invoice Printing

Are the invoice totals printing correctly (they are in the same section of the default invoice form)?

Could it be pointing to another FORM? If there is Crystal on the machine, try going to Designer to see which FORM is being used to print

Check the print drivers on the local machine with problems. Sometimes the mapping gets messed up, especially if they have the same driver loaded multiple times.

I think this is a bug. Wasn't it fixed.

PU3 - Line 1 and Line 2 messages now appear on Sales Order Invoices in Sage 100 ERP 2014. DE 103115 KBID 38652

@JennySearl You are my hero! Thanks for all the quick thoughts everyone! @GaryFeldman I think I will double check this anyway since they are all RDPing and have many redirected printers.