Sage 100

I know there have been posts about this but they seemed to be related to payroll. This is about a customer who wants to cancel their 100c subscription but still have access for historical purposes. SO...

1) If they completely cancel it, do they still have read-only access? Or should they downgrade to a single user? 
2)  I'm fairly sure this is a SmartSheet deal but do they also need a System Modification Form (for either option)?

TIA!

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Therese Logeais, Technology Integrators
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According to Sage, it will be read only 45 days after their cancellation. This is the link to the cancellation form:

https://get.sage.com/subscriptioncancellation
Refunds are pro-rated but subject to approval. Now we'll just see how quickly this gets processed....

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Therese Logeais, Technology Integrators
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Will Sage 100 data be accessible after a Sage 100 subscription expires?

I'm always afraid that I'll tell the customer one thing and Sage will change the rules - so wherever possible I try to send the customer a link to Sage's info.

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
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