Sage 100

Sage 100 v4.5 Standard. Eight invoices entered for one vendor. Invoices then transferred to a credit card vendor. Check was cut, paying all invoices. End user then reversed the check and inadvertently chose ""No"" when prompted ""Do you want to recall the original invoices."". Now they need to get the invoices back on the AP aging so the can use manual check entry to pay the invoices by wire transfer. Any magical ideas other than re-entering all of the invoices?

I think you are out of luck. Re-enter is the only way and I would use a different invoice number.

I think they're stuck. But honestly, why can't the prompts be more clear? ""Is this a check reversal?"" instead of ""Check exists. Do you wish to void?"" and ""Do you wish to recall original invoices?"" instead of ""Do you wish to set invoices back to be paid again?"" I've drilled my users to respond Yes and Yes. If they need to adjust the invoices later, they can. Avoids the headaches.

Thanks Ron and Kathryn.... I tried several ""tactics"" in a test company and you are correct.... they are screwed.