Sage 100

SAGE 100 STD v2017 PU#1, Payroll Tiers. Does anyone know what triggers the Payroll module to ""phone home"" and report to SAGE when a client has exceeded their Payroll Tier? Does adding the next Employee Maintenance record, starting a payroll cycle with that one extra person, or is it based on the weekly check register posting? Client may have more than the allowed Employee Maintenance records, but not all employees are paid each week.

It keeps a counter when processing Payroll tax calculation...

So if you select all employees at the beginning of a payroll cycle, you need to delete the employees who do not get paid this week, before you calculate taxes, right?

I ""thought"" it kept track of active employees. But I am basically clueless.

I'm with @JeffSchwenk on this one. I thought it was based on ""active employees"". But I do not know the frequency that it uses to check for active employees against the license key.

I had an issue with a customer that was getting a message that they had gone over the employee count...they told me I had run on Feb 17th payroll a payroll tax calculation for 26 employees...Even tough the customer realized it and deleted the employee from the payroll data entry. There has been no way to delete that tracking and she gets the message every week since then....

@LourdesSobrino Oh Boy! My client is NOT going to like seeing that message every week. SAGE Support Dept., help us out here! Find the reset button!

https://sagecity.na.sage.com/support_communities/sage100_erp/f/97/t/102506 Client had a 50 tier payroll and 41 employees. Should be no problem? Last week they renumbered ALL of their employees and then went to process a new payroll and they got the warning that they had exceeded their 50 employee count. Talked with support and they advised that the count is not based on the number of employees in the master file marked as active, but based on the number of unique employee numbers processed in a given month. The count should reset next month. Since they give you a grace period, it does not become an issue.