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  • 1.  Sage 100 Standard v2014.5 - user reports one or mo

    Posted 10-05-2017 07:10
      |   view attached
    Sage 100 Standard v2014.5 - user reports one or more users receiving the message ""Unable to preview AR_AgedInvoiceReport.rpt. Exception occurred"" Sage KB [here](https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=33097&sliceId=1&cmd=displayKC&dialogID=477448&docType=kc&isLoadPublishedVer=&stateId=477453&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl) - suggests reload workstation setup but that seems to only apply if it's one user receiving the message. I can't duplicate it when I log in to a remote workstation. Thoughts?


  • 2.  RE: Sage 100 Standard v2014.5 - user reports one or mo

    Posted 10-05-2017 07:15
    Maybe there was some other software update that happened on multiple machines? Reinstall has worked when I've had similar issues.


  • 3.  RE: Sage 100 Standard v2014.5 - user reports one or mo

    Posted 10-05-2017 07:20
    What printer was selected? I've seen that when they tried to preview reports with a label printer selected.


  • 4.  RE: Sage 100 Standard v2014.5 - user reports one or mo

    Posted 10-05-2017 09:07
    Good thoughts - I'm asking them to check the printer and also consider reinstalling workstation.


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