Sage 100 Standard 2017.2
The AP person wrote a check on 1/3/2018 to a vendor for $5,000. Printed the check. Did NOT appear to update the check register.
On 1/8/2018 the AP person goes to do another check run. Pays the same vendor but for $3,000.
Updates the register.
What appears to have happened:
- First check printed with $5,000
- On second check run nothing printed for this vendor (no check for $3,000)
- Updates the check register and sees that the system records as if she paid a total of $8,000 and can see the $5,000 and $3,000 on the check register
I suspect if the info relayed is accurate, that the Sage system is somehow having an issue (bug?) with a second check run where you pay a vendor again in that second run before posting the first run.
IIRC, the system USED to just wipe the check register if you tried to run a second before the first was posted. At some point, I think that behavior was changed.
Has anyone seen this? Naturally, there could be user error involved however it seems too odd and user claims they have a stub for the first check of $5,000 and no second check printed.