Sage 100

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  • 1.  Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 09:28
    Sage 100 Standard 2017.2 The AP person wrote a check on 1/3/2018 to a vendor for $5,000. Printed the check. Did NOT appear to update the check register. On 1/8/2018 the AP person goes to do another check run. Pays the same vendor but for $3,000. Updates the register. What appears to have happened: - First check printed with $5,000 - On second check run nothing printed for this vendor (no check for $3,000) - Updates the check register and sees that the system records as if she paid a total of $8,000 and can see the $5,000 and $3,000 on the check register I suspect if the info relayed is accurate, that the Sage system is somehow having an issue (bug?) with a second check run where you pay a vendor again in that second run before posting the first run. IIRC, the system USED to just wipe the check register if you tried to run a second before the first was posted. At some point, I think that behavior was changed. Has anyone seen this? Naturally, there could be user error involved however it seems too odd and user claims they have a stub for the first check of $5,000 and no second check printed.


  • 2.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 10:21
    Begs the question ""if the second check did not print, then why did you update the MC register?"" And the follow-up question, ""did you look at the register for accuracy before you answered yes to update?"" I have not seen this, but wonder if you can recreate the scenario on their system in a BU Company. Oh, wait. you say Check Run... i was thinking Manual Check.


  • 3.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 10:31
    @RobertWood tested this and confirmed it appears to be a bug


  • 4.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 10:44
    Case 800 659 1390


  • 5.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 11:19
    Wow, that was a fast response from Sage. Must be your lucky day. Be sure to buy a lotto ticket!


  • 6.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 11:45
    It's pretty crazy. It adds the invoices from the second run to the first check and changes the amount on the check. But the printed check clearly doesn't reflect the total that posts.


  • 7.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 12:02
    I had a user who did something similar but it DID reprint the checks with the combined totals. She noticed it before updating the check register but it was still a mess. We weren't talking a handful but more like dozens.


  • 8.  RE: Sage 100 Standard 2017.2The AP person wrote a che

    Posted 01-12-2018 15:43
    Thanks for posting this. That is crazy.