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  • 1.  Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 12:48

    I've looked and didn't find, anything on the pros and cons of running Sage as a remote/published app.  I have a Sage 100 Premium customer with about 20 end users, with an on-premise Sage server.  Are there performance advantages to running Sage this way?  Most users are in house.  They have had a myriad of printing problems (a lot due to their IT firm not managing printers very well) and I'm considering TSPrint for them and know they need to run Sage as a published app in order to use TSPrint.  



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    Jane Scanlan
    Partner
    Next Level Manufacturing Consulting Group
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  • 2.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 13:01

    Coming from the hosting side (we ran this via AWS with self-deployed RDGateway/RDWeb/Broker and now via Azure AVD - Managed Service), there are no inherent performance "wins" strictly from running Sage as a RemoteApp versus a full desktop. The performance relies on the infrastructure; the delivery method is just about user experience.

    If your users already have local desktops with their own ecosystem (Outlook, Excel, etc.), RemoteApp keeps it clean. It removes the "second desktop" confusion and just presents the app.

    Two things to watch out for:

    1. File Confusion: Since RemoteApp is transparent, users often forget they aren't actually on their local machine. You need to educate them on drive redirection or set up a clear file transfer workflow (like WebDAV or OneDrive) so they don't lose files on the server side.

    2. TSPrint: You actually don't need RemoteApp to use TSPrint; it works perfectly on full RDP desktops too. That said, TSPrint is vastly superior to native printer redirection and I'd recommend it regardless of which deployment method you choose.



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    George Khairallah
    CTO / Co-Founder | gotomyerp / Zaptiva / CFOTech
    george.k@gotomyerp.com | 877-888-5525
    https://gotomyerp.com
    ------------------------------



  • 3.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 13:07

    Another benefit of RemoteApp is that you control which programs the user can run remotely.  With full desktop access, it is harder to limit what the user can do, but if you only publish Sage, they cannot open other programs you don't want them running from the terminal server.

    The file confusion is a big deal, for less tech-savvy users.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 4.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 13:53

    I have found that the user experience is the deciding factor.  I was amazed at how some people really loved the entire remote desktop while others were so confused by it.   Accordingly there is no one answer, but more based upon the overall user base and their experience with remote desktops.   

    My 2 cents is that remote desktops are best when the user lives in the remote desktop, especially with a TS Client device.  A complete remote desktop experience eliminates the confusion of mapped vs. local drives and results in a "local" cloud experience.   For example, where you open a file from matters greatly in a hybrid experience.   People opening Excel documents in the cloud from the local workstation absolutely sucks and the user may not know why and just blame someone other than their ignorance of what they are doing.  The flip side is that you want a controlled desktop in an environment with auto-scaling if possible so my bad query (if I am allowed to query) doesn't totally mess up your session.

    Other than being an advocate of professional hosting for security, a local terminal server can work well for reducing the overall IT costs for installation and maintenance of workstations.  I was a big Citrix fan for all the management and printing tools, but without it I would definitely recommend a print enhancement solution.   I would also suggest that the workstations become well managed to mitigate the confusion and create greater consistency.  A well managed environment will also control what can be done by your off-premises users as well as your travelers who login from the road.  If their IT firm is not very good, then good luck to you and add that headache premium to your budget...



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    Gary Feldman
    Principal
    I-Business Network
    Marietta GA
    16786270646
    http://www-i-bn.net
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  • 5.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 19:59

    TLDR - If the IT Department is experienced with remote apps - works great. Same with VDI. 

    The only downside I've seen and don't think it's been mentioned yet - at least not directly - is that if Sage 100 crashes as a remote app it can take the network admin to reset that session vs the user just rebooting their computer.  And as it has been mentioned - users are confused about the remote vs local type of running application. 



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Connecticut
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  • 6.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-13-2026 22:37

    Re: crashes as Wayne mentioned, also having a Logoff icon in RemoteApps can be extremely helpful. 



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


  • 7.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-14-2026 12:52

    One of the biggest cons for remote app we have seen is InstaDocs drag & drop functionality. Its not as simple & requires a drag to a network folder, than into Sage, or a browse out to attach docs. If they are used to dragging from email or local locations, this is an adjustment. 

    One of the biggest pros is the use of all monitors instead of just working inside a remote desktop window. 

    The confusion of file location, importing/exporting docs, & working in/out of the RDP window is still an issue for most clients. OneDrive is what we use to help with this, but users still get lost. We also use Printix (similar to TSPrint) & it helps tremendously for local printers. We also deploy the apps they need, like Excel, etc. so Sage can utilize that natively. We have also given them a terminate session executable to kill their own hung session.



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    Dana Young
    Lehman Wesley
    Lansing, MI
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  • 8.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-14-2026 13:21

    Dana, you're spot on with the Instadocs and RemoteApp. 

    We created a KB on using it in these environments, which could prove helpful for those who are in a similar setup. (Some details are specific to the gotomyerp hosting platform, but the idea is applicable anywhere)



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    George Khairallah
    CTO / Co-Founder | gotomyerp / Zaptiva / CFOTech
    george.k@gotomyerp.com | 877-888-5525
    https://gotomyerp.com
    ------------------------------

    Original Message


  • 9.  RE: Sage 100 running as a Remote app - Pros and Cons

    Posted 01-14-2026 14:20

    Great feedback and much appreciated!  Thank you to all who have replied to this thread.



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    Jane Scanlan
    Partner
    Next Level Manufacturing Consulting Group
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    Original Message


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