Sage 100

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  • 1.  Sage 100 number of users discrepancy

    Posted 10-07-2019 16:40
    Have a client who is showing a different number of users in Sage 100 Adv 3 different places.
    They have an error that pops up and tells them they have exceeded their 6 user license.
    The *info says they have 7 users, and Sage confirms this.
    The System Setup screen says they have 9 users (which would be right for 7, if one is for the service and one for CRM)

    Apparently the server gets rebooted every night, so restarting the service isn't going to help (since it already does that).

    There aren't any users hanging out there.

    Didn't someone else post something about number of users being wrong previously (of course I can't find it since I SUCK at searching)?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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  • 2.  RE: Sage 100 number of users discrepancy

    Posted 10-07-2019 16:45
    Is anyone connecting via Terminal Sever?  Were users recently increased?  Try copying a new version of the Activate.PVX to the Terminal Server.
    N​

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 3.  RE: Sage 100 number of users discrepancy

    Posted 10-07-2019 16:50
    They're hosted...

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------

    Original Message


  • 4.  RE: Sage 100 number of users discrepancy

    Posted 10-07-2019 16:57
    If they ever added users, the updated activate.pvx does need to be copied out to the workstation folder.
    MAS90 mode processes / integrations may not be shown in Master Console, but will count against the allowed connections.
    Reference thread on SageCity: link.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 5.  RE: Sage 100 number of users discrepancy

    Posted 10-07-2019 20:42
    Thanks - will see tomorrow if we're any further ahead!

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
    ------------------------------

    Original Message


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