Hi there
We did a recent upgrade. Client was on 2014. We upgraded them to 2021. They are not on a current plan (which escaped our keen eye) and we used their existing keys from 2014. The upgrade is live. I thought that either if a client was not active then an upgrade to 2021 would not work as it requires its own keys.
Anyone know anything specific?
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Douglas Luchansky
ACI Consulting
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