Sage 100

Sage 100 ERP v4.4 I have an end user who has a report they say was printed from the AR Salesperson Commission report (export to Excel likely). They have checked ""pay commission on paid invoices"". The report they sent me appears to show commissions being computed on partially paid invoices. I don't think Sage will compute a commission unless the invoice is fully paid. Has anyone run into troubles in this area which may lead me to investigate either that there's a bug or some other type of gotcha that's producing the results of a commission payable for part paid invoices?

Is the commission amount the full amount of commission or a partial amount? Could they have turned on the check box mid-stream?

Looks to be full amount, this user is one of those ""gee I'm not sure why this happened"" who does extensive VI work and in most cases appears to bring on many issues themselves.