Sage 100

Sage 100 ERP v2013 - end user is in shipping data entry - greeted with: - Line # xxx has not been distributed - Enter shipper password Usual suspects tried: - Rebuild keys, sorts - Enter in shipper PW (goes back to shipper PW login) - Change shipper PW Anyone seen this before? I have found the Sage KB which suggests to page through invoices in Shipping Data Entry however our problem is we cannot get by the prompt to login with the shipper password (even after changing the password to 1234)

I haven't seen this. Any chance the attached KBA holds a clue as to what to do?

Have you tried changing the permissions for the shipper to full control? I mean the shipper in shipping data entry not in roll maintenance

Seems like it's asking for a particular shipper's pw. Like an override

I reset the password for the shipper - still no go. I'm on with Sage now. These folks have Accellos so I need to open a case with Sage and have Sage throw their hands up before kicking the can down the road further.

The issue appeared to be in a batch/invoice --- the ""distributed"" flag was set to N (I ran a crystal against SO_InvoiceDetail to find the line where distributed = N and valuation = 5 (lot) ) then went into invoice data entry to the batch and invoice # and distributed the line. I'm not sure why the system kept prompting for a shipper password -- and rejecting. Sage wasn't sure either. It's possible that it has to do with an enhancement or maybe it could be a Sage bug. Enhancements - Accellos, Starship, Sage CRM

I just had this EXACT message pop up on me as well. I am glad we already had it surrounded. If we find anything different, I will post the findings.