Sage 100

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  • 1.  Sage 100 ERP Setup has failed

    Posted 05-22-2022 09:45
      |   view attached
    I'm trying to install version 2022 on a Windows 2019 server.  The installation setup prompts that it needs prerequisites.  When I click yes to install the prerequisites, the following message appears: "Sage 100 ERP Setup has failed".  There is a KB article (attached) and I have tried the resolutions and none of them work or are relevant.    Any ideas?



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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    Attachment(s)

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    Sage 100 ERP Setup has failed.pdf   835 KB 1 version


  • 2.  RE: Sage 100 ERP Setup has failed

    Posted 05-22-2022 11:15
    Hi - if you have it installed anywhere else, you can copy the prerequisites folder from there to the server, and then try installing each Visual C++ update directly from the folder, where you may get more info.

    If you don't have it installed anywhere, I can zip a copy and get it to you...

    Jeff F.

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    Jeff Fiddelman
    Exeplex, LLC
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  • 3.  RE: Sage 100 ERP Setup has failed

    Posted 05-22-2022 11:24
    Thanks for the reply Jeff.  If you could kindly email or otherwise make available the zip file I would great appreciate it.  I don't have it installed anywhere else.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 4.  RE: Sage 100 ERP Setup has failed

    Posted 05-22-2022 11:25
    My email is doug@mcsresults.com

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 5.  RE: Sage 100 ERP Setup has failed

    Posted 05-23-2022 07:08
    Doug, I think Jeff is saying that the unzipped install folder has the prerequisite files which should be on the server.

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    Jeff Schwenk
    Bottomline Software, Inc.
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    Original Message


  • 6.  RE: Sage 100 ERP Setup has failed

    Posted 05-23-2022 08:21
    Yes.  I know the message indicates Microsoft Visual C++ 2015-219 Runtime Libraries are not installed, yet there was a failure when Sage installation failed to install the prerequisite.  All of the prerequisite programs are contained in the Sage 100 install media.  I thought @Jeff Fiddelman was referring to a missing prerequisite other than what is in the install media.  I tried to manually install Visual C++ 2015-2019 and received a message that it is already installed.  Ultimately, I skipped installing VC++ and ran the "Sage 100 2022.msi" instead of the exe so I could bypass the prerequisite check.  Seems to be OK as of now.
    ​

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 7.  RE: Sage 100 ERP Setup has failed

    Posted 12-12-2022 19:18
    I just had a similar issue.  Seems like maybe it's due to a "bad" v2022 extraction.  I was able to manually install most of the prereq's but not all, and it wouldn't let me run the .msi (error).  So I then re-extracted v2022, this time to the c-drive (did d-drive orig) and now the install is working.

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


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