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Sage 100 Credit Card question - if you have actual

  • 1.  Sage 100 Credit Card question - if you have actual

    Posted 03-06-2017 06:23
    Sage 100 Credit Card question - if you have actually done a CHARGE on a Sales Order instead of a PreAuth, and later the invoice is for less than the charge - isn't the system supposed to create a transaction for the diff in the Virtual Terminal? Or is the invoice supposed to show a credit balance?


  • 2.  RE: Sage 100 Credit Card question - if you have actual

    Posted 03-06-2017 07:13
    If I remember correctly, I think the invoice just shows a credit balance. Then if you want to refund the customer the difference, you have to follow that procedure through. I know this was a bigger issue in 2015/2016 pre-product updates. what version are they on?


  • 3.  RE: Sage 100 Credit Card question - if you have actual

    Posted 03-06-2017 07:41
    'Credit' as far as I know.


  • 4.  RE: Sage 100 Credit Card question - if you have actual

    Posted 03-06-2017 08:09
    Thanks, guys!


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