Sage 100

 View Only
  • 1.  Sage 100 and Intelligence Report Manager

    Posted 04-26-2019 20:03
    Last Wednesday (4//17), a client ran a financial report using SI. Today when they run the same report or any SI report, they are getting the error - Install MS Excel.
    thumbnail image

    They are on Sage 100 2015 (5.205.0). The client says he only updated Java and Adobe on his workstation. Any ideas?

    ------------------------------
    Regards,

    Lloyd Smith
    Mindover Software
    ------------------------------


  • 2.  RE: Sage 100 and Intelligence Report Manager

    Posted 04-29-2019 10:37
    First, go into a blank Excel worksheet and look to see if they have all 3 Excel add-ins - BI Generator and 2 Report Designer Add-ins. Clicks to get to Excel Add-ins varies by version but Add-ins are usually under Options. If BI Generator is not there (or all 3 missing) re-install workstation with UAC set to minimum. If the 2 Report Designer Add-ins are missing, they can be manually added.

    ------------------------------
    Joe Uhl
    Eide Bailly, Inc.
    ------------------------------



  • 3.  RE: Sage 100 and Intelligence Report Manager

    Posted 04-29-2019 14:29
    Joe we did check Excel for the Add-ins and they were there. The client uninstalled Office and reinstalled and that fixed the issue.  Thanks!

    ------------------------------
    Regards,

    Lloyd Smith
    Mindover Software
    ------------------------------