Sage 100

Sage 100 Advanced, V2014, PU 5. Customer came off of DSD Customers with National Accounts during last upgrade. Since using Sage's included version, things have not been so...let's say pretty. Customer is entering a credit memo through sales order. When clicking Accept, we get the following error - You cannot use a credit card payment when credit card payment type is not set up. Sage has a KB article on this, saying that there is an invalid warehouse on the primary ship to, but this customer has no primary ship to. I have called Sage on other national account issues, but they don't know anything about it. (They don't process CC's in Sage.)

What if you don't apply it to an invoice?

If it's not warehouse Maintenance, it could be division code maintenance, maybe.

I have a recent case with them on this, too. We are doing a script on table pre-write and it's the same message. My client doesn't have credit card licensed, so the message doesn't make sense. I asked Sage to give me a key that includes Credit Card just to prove that that's the problem, but they are not willing to do this (the script works in my version where I do have a license key that includes credit card). The case is currently with Brian Reddeman with Sage if you want to see if they can link the two cases.

What happens if you create a primary ship to? Or see if payment method in customer maintenance is set to CC?