Sage 100

Sage 100 Advanced 2016.5 - customer is using Sales Order and they entered in a prepayment through cash receipts assigning it the same ######-PP as the ######-IN. The Sage instructions seem to imply that if there is a -PP with the same # as an -IN that the PP is automatically applied. I'm not seeing that happening and wonder if it's a bug or if I missed a step. What we see are two separate entries on the aging -- the -PP is a minus, the -IN is a plus.

Could Sage have modified this behavior to solve this - https://goo.gl/9kpuvG (issue with PP jumping from an invoice that it was manually applied against to an invoice with the same #-IN entered later).

I do this from AR Invoices all the time in 2016.5 Std. I just checked and don't see any issues - appears to still be working. But again, it's from AR, not SO.

Solved: I am sitting with the customer and despite the -PP being dated earlier than the -IN it seems the customer back dated the -PP which of course meant when the -IN was updated that there was no -PP.

Interesting to know that it does work!

...people want to leave their accounting periods open for 6 months then wonder why nobody can reconcile anything (because entries are constantly being made to prior periods)....