Sage 100

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  • 1.  Sage 100 2023 ADV PU2 - failed to open the connection

    Posted 05-13-2024 14:55

    Client occasionally encounters this error.  She says it usually works by the next morning.  She accesses via RDS.  I am on the Sage server and it is failing for me.  They have been on v2023 for five months.  Doclink and numerous DSD enhancements are installed.  It only fails on THIS report.  ODBC security is active.  I have full access.  I will reboot the server tonight.  KB's solution is to reinstall the workstation (which can be done in the evening).  CSODBC is not installed.

    I am just thinking of the randomness and that both the Sage server and the RDS server is involved.

    Any thoughts?



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 2.  RE: Sage 100 2023 ADV PU2 - failed to open the connection

    Posted 05-13-2024 23:47

    Resolved - I restored the Crystal report from backup.  Apparently, the original report was corrupted.  Sage should modify the KB to indicate that report corruption is a possibility.  i will suggest this as a possible solution.



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



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