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Sage 100 2022.2 to 2022.6 Resulted in NT being flagged as subject to sales tax

  • 1.  Sage 100 2022.2 to 2022.6 Resulted in NT being flagged as subject to sales tax

    Posted 06-28-2024 11:34

    I had a customer on 2022.2 Standard. They were having the issue with the DTR where the suggested fix was to install the 64-bit update. So I did that and it had a couple of built-in product defects.

    I believe one of the bugs - which the customer just called me on - is their sales tax code changed so that the NT code was flagged as subject to sales 

    Ordinarily I would think someone just changed this or somehow the box was checked by accident. Except that Sage doesn't allow you to check or uncheck that box. And the customer had a version 2019 backup system that I went into and in that system the box is NOT checked.

    The customer only noticed this issue in the quarter starting with when I updated them from 2022.2 to 2022.6 as well as put them on 64-bit Sage 100 ( which I don't suspect was a cause of this).

    I do notice that Sage has a patch for 2022.6 though the KB is increasingly not helpful in knowing exactly what the patches fix.

    This is just a warning - if it's isn't broken then I no longer consider it safe or good practice to apply a Sage product update other than maybe the first update of a new release. YMMV but this 2022.6 introduced more than one bug .

    And in one case the only way the customer can get a fix is by signing a pre-release agreement. All of this because I was trying to be helpful and keep the customer updated....

    This all happened because while I was in doing routine maintenance I decided to "help the customer" by keeping them updated....

    FYI



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------


  • 2.  RE: Sage 100 2022.2 to 2022.6 Resulted in NT being flagged as subject to sales tax

    Posted 06-28-2024 11:36

    The business issue that this NT flag caused was the customer ran their sales tax reports and saw a huge number for TAXABLE sales ( because it included all the items flagged as NT). However Sage did not calculate any sales tax because those NT related codes had a tax rate of 0%.  Ultimately the sales tax on the invoices was correct however the sales tax reports showed a taxable sales amount that was higher than it should have been because it was including NT.




    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



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