Sage 100

 View Only

  • 1.  Sage 100 2022 Premium Upgrade with Sage PM from 2021 Advanced with Scanco PM

    Posted 09-29-2022 22:28
    Hello!

    Been working through issues with Sage where I am stuck in the "Data Files have not been converted" loop, the data conversion appears to run successfully but when I try to open any module it wants to convert the data again. I have had Sage on the phone multiple times and they have so far not been able to resolve the issue. I have tried renaming links folder back to default as this customer has ScanForce and DSD enhancements. They also were using the Scanco Production Management in the version they are converting from. In Company Maintenance there is "Work Order" and "Production Management 140" Modules still at the 7.00 data level. Seems to me this is part of the issue but at this point we are not able to get past it. See attachments. 

    Curious if anyone has ran into this or something similar.

    Thanks!
    Preston



    ------------------------------
    Preston Weber
    Consultant/Project Manager
    Lehman Wesley & Associates
    ------------------------------


  • 2.  RE: Sage 100 2022 Premium Upgrade with Sage PM from 2021 Advanced with Scanco PM

    Posted 09-30-2022 10:04
    Since you don't mention it, I have to ask - is PU2 installed?  I had issues converting work orders with v2022 PU0.  Sage had to patch it so it would convert.  I am guessing you have a similar issue.  Do you have Mitch J involved on the support ticket?

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 3.  RE: Sage 100 2022 Premium Upgrade with Sage PM from 2021 Advanced with Scanco PM

    Posted 09-30-2022 10:17
    Edited by Kevin Moyes 09-30-2022 10:24
    I've had this a couple times, both related to enhancements.

    First, the APS data conversion didn't properly update CI_EnhancementActivation (compared with SY_EnhancementModule).

    Second, last Friday (for an upgrade to 2022.1) was related to the PR module not allowing me to even open a screen without the prompt to convert.  Sage support turned off the service, moved the Links folder contents elsewhere (keeping only default.pvc), running Sage data conversion again, then disabling the service and bringing back Links... Everything was fine after that.  The explanation given (by "Matt D") was that the customizations to company conversion programming were the cause.

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 4.  RE: Sage 100 2022 Premium Upgrade with Sage PM from 2021 Advanced with Scanco PM

    Posted 11-24-2022 13:32
    Again today, Premium upgrade, no enhancements. 
    In the AR module only there was a continuous prompt to convert (but I could open Vendor maintenance fine).
    Log out of Sage and back in again: all good.  No more prompt.  Very odd.

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------

    Original Message


Related Content