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Sage 100 2021 - Published App on Remote Desktop - LARGE fonts for Sage menu only

  • 1.  Sage 100 2021 - Published App on Remote Desktop - LARGE fonts for Sage menu only

    Posted 03-16-2022 09:08
    This is very likely an IT issue.

    I have a customer I upgraded from 2018 to 2021 on Monday.
    There is one workstation ( Isn't that always the way ... ) where the fonts for the Sage 100 menu only are very large. 
    Readable - but very large.

    I'm aware of all sorts of crazy issues having to do with DPI and screen resolution size. I've also briefly checked application scaling ( grayed out ).

    I'm not ruling anything out however it is odd because only the initial Sage menu is in a very large font.
    If the user opens a screen like customer maintenance then the resulting screen appears normal ( ie - not in big fonts like the main Sage menu )
    No other applications appear to be impacted by this

    IT is going to "take a look", however it would be helpful if someone had seen this and could point IT in the right direction.

    TIA

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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 2.  RE: Sage 100 2021 - Published App on Remote Desktop - LARGE fonts for Sage menu only

    Posted 03-16-2022 09:30
    Perhaps deleting the Sage files under the user documents folder might help since they are now v2021 and classic no longer exists.

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    Jeff Schwenk
    Bottomline Software, Inc.
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