Sage 100

Sage 100 2018 Payroll - Cannot access functions in payroll. Message is: A Payroll tax update is in process. Please try again in a few minutes. How is the cleared? No information in the KB.

Do you have a good connection to the tax table server? See this Sage KB on how to verify the connection is good - https://goo.gl/EXEe88 #2018pioneer

I don't know if the recommendation to run payroll tax calculation on the server is still valid ... Note: Sage recommends running Payroll Tax Calculation on Sage 100 Server for increased performance - Open a windows Command Prompt on workstation running Payroll Tax Calculation **Type in the following command:** - ping spa-qa.sagedatacloud.com - A workstation with access to Sage Data Cloud will display Packets sent and received - A workstation without access will received the following message: - ""Ping request could not find host spa-qa.sagedatacloud.com. Please check the name and try again."" - If you receive this message, verify the correct address was entered and verify workstation has internet connection

Update Sage 100 Payroll 2.18 adds a new folder and program options in Sage 100 Payroll. A Utilities folder has been added and contains Payroll Tax Update and Payroll Tax Update Report. **This is preliminary and subject to change** During the Payroll Tax Update, a record is written to table \MAS_System\PR_SPASyncControl.M4T. When the tax update completes, this record is deleted. If the update process is interrupted and the record is not deleted, anyone trying to access functions in Payroll will receive the message, ""A Payroll tax update is in process. Please try again in a few minutes."" It a payroll tax update is not in process, deleting the record in PR_SPQSyncControl.M4T will restore access to payroll functions. Sage support was contacted, but not much help on this one. I had to install a fresh 2018 with Payroll 2.18 and start looking at tables to trace it down. Sage support new to updated payroll. Unless a feature is really needed, I wouldn't rush to install 2018 with payroll until after February 2018 - a month after W-2s are due. I've done one upgrade and regret is an understatement of how we feel.

I guess Sage is lucky that only Myron and a few other brave souls are putting their necks on the line at this time of year. **Go Pioneers!!!**

@MyronStevenson I'm not sure if you've experienced this as well, but if so, I'd love to hear from you... I too made the mistake of bringing a PR client to v2018 PREM w/PU1. Here are my findings... PR Tax Calc & everything else is great as long as PU1 & PR v2.18 are installed. BUT PU1 breaks Financial Reports.... If you re-install the original 2018 install, it fixes financial reports... but it breaks PR Tax Calc & you can't process payroll. I tried changing SY_SQLOptimize record, but it just makes the financial reports WRONG, they work, but they're not right. ;( The Error I got in PR Tax Calc was error 88, tried removing record from PR_SPASyncControl w/no luck. Any thoughts? I'd take fixing financials w/PU1 or fixing PR w/o it.