Sage 100

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  • 1.  Sage 100 2017 Premium - I'm not running into this

    Posted 08-24-2017 08:01
    Sage 100 2017 Premium - I'm not running into this anywhere else but posting in case someone is taking this type of question and/or has a customer ""living with"" occasional issue. We're having a few issues in the sales order entry module recently where certain changes are made but are not saved. For example, when a user was attempting to remove a /C comment from a sales order on Tues. and should've deleted it, but once she reopened the sales order it was back again. Now yesterday, they changed the warehouse of a particular item, close out the sales order and when it reopens everything has reverted back. A specific example is so# 5292132. They keep trying to delete MKCOBD-IMPR04 but it keeps coming back. The only way we can find to fix it right now is deleting the sales order completely and re-entering it.


  • 2.  RE: Sage 100 2017 Premium - I'm not running into this

    Posted 08-24-2017 09:11
    Check the rights/permissions for the user on the server, maybe?


  • 3.  RE: Sage 100 2017 Premium - I'm not running into this

    Posted 08-24-2017 09:28
    In Role Maintenance, for Sales Order Entry, does the user have Remove permissions?


  • 4.  RE: Sage 100 2017 Premium - I'm not running into this

    Posted 08-24-2017 10:35
    Edit permissions to sales order entry?


  • 5.  RE: Sage 100 2017 Premium - I'm not running into this

    Posted 08-24-2017 15:17
    This is one of those issues that I'd remote into the users workstation and watch them edit a Sales Order.