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  • 1.  ROI Processing Error

    Posted 06-04-2019 08:57
    When attempting to update the Daily Receipt Register, our client is getting the "Receipts found for Work Tickets that are currently being billing in the S/O Invoice Entry" message.  They are using 2015 (5.20.5,0) with Job Ops. No one is processing S/O Invoice Entry at this time and we have re-initialized the S/O_InvoiceDetail, SO_InvoiceHeader, etc..files and the error is still occurring. Any ideas where to look next?

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    Regards,

    Lloyd Smith
    Mindover Software
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  • 2.  RE: ROI Processing Error

    Posted 06-04-2019 09:00
    Review the AR_CashReceiptHeader and AR_CashReceiptDetail.  Had to do this yesterday, too, and found a blank record in AR_CashReceiptDetail.

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    Michelle Taylor
    ERP Team Manager, CS3 Technology
    918-388-9772
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  • 3.  RE: ROI Processing Error

    Posted 06-04-2019 09:10

    Michelle,

     

    Both of these tables were empty.

     

    Regards,

     

    Lloyd

     



    ------Original Message------

    Review the AR_CashReceiptHeader and AR_CashReceiptDetail.  Had to do this yesterday, too, and found a blank record in AR_CashReceiptDetail.

    ------------------------------
    Michelle Taylor
    ERP Team Manager, CS3 Technology
    918-388-9772
    ------------------------------


  • 4.  RE: ROI Processing Error

    Posted 06-04-2019 12:11
    So it turned out we have to edit the JT_WorkTicket and clear out the HdrWTInvoicedComplete field value then the register update worked.

    ------------------------------
    Regards,

    Lloyd Smith
    Mindover Software
    ------------------------------

    Original Message


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