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  • 1.  Reversing a PR DD ACH payment

    Posted 01-06-2022 20:49
    Client processed PR today (2.22).  Shortly after (BEFORE) uploading DD file, she was notified by department supervisor that several employees hours were coded incorrectly.  Client reversed the checks in question and reissued (creating a second DD file).  Is Sage supposed to create a DD file for the reversing checks.  She can correct the original DD file by deleting the entries.

    Question is whether Sage creates a reversing file (system not configured to) or this is a WAD (reversals do NOT create ACH details).

    TIA

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    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 2.  RE: Reversing a PR DD ACH payment

    Posted 01-06-2022 22:21
    In the AP ACH, it does not create the reversing entry.  Users are responsible to contacting bank to reverse funds, etc.  I would assume the PR is the same way, but have never had to test it.
    N

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 3.  RE: Reversing a PR DD ACH payment

    Posted 01-07-2022 07:50
    She also needs to use a utility to delete those original entries in the DD file so that her cross sums are recreated correctly.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
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  • 4.  RE: Reversing a PR DD ACH payment

    Posted 01-07-2022 08:10
    Sent the link to download ACHViewer.exe.  A fabulous utility that every reseller should be aware. 

    ACHViewer download | SourceForge.net

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    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------