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  • 1.  Reverse Check run utility - v2022

    Posted 07-31-2024 15:46

    Client has to enter patient refund checks issued by their medical billing software into Sage.  They have to assign the check number issued by the other program so they import the checks into manual check entry and update.  They recently discovered that a batch of 800+ checks skipped a check (apparently preprinted) and the subsequent checks were off by one.  Their bank encountered the issue when comparing information from their positive pay upload.

    So I said it was your lucky day because Sage has a utility to reverse the run.  All will be good in the world.  Until I discovered when using it that Sage only allows CD source entry NOT MC source entries.  WTF!!!!  They give the impression that you can reverse a range of checks.  Until I discovered that the bank code and check number was only used to find the CD-XXXXXX which does not include MC's.

    Reversing checks was a great idea but failed miserably in real life.  Why did they limit the reversal to CD and why didn't they provide a check range?

    I don't get it!  Just ranting!!!



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------


  • 2.  RE: Reverse Check run utility - v2022

    Posted 08-01-2024 10:30

    Working on Plan B to reverse 440 manual checks.  if you manually enter a check number, you are prompted to reverse and then asked to recall the invoice.  VI doesn't appear to have these options.  What is the workaround?  Import ALL the details?  Change the invoice number slightly so no duplicates?  I do want to reissue the checks with a different check sequence.

    Thanks in advance,



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 3.  RE: Reverse Check run utility - v2022

    Posted 08-01-2024 10:42

    This is called taking one for the team. Great info. Not comforting for you rest easy knowing you helped future generations who may encounter this same issue.



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 4.  RE: Reverse Check run utility - v2022

    Posted 08-01-2024 10:54

    Pioneers got shot with arrows and then later with guns...  

    Not looking forward to the trail ride. Very hard to circle one wagon.



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------

    Original Message


  • 5.  RE: Reverse Check run utility - v2022

    Posted 08-01-2024 16:09

    Only a few glitches during the western wagon train .  Halfway there, fingers crossed



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------

    Original Message


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