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Report Designer Add-In License needed

  • 1.  Report Designer Add-In License needed

    Posted 09-11-2025 15:09
    Edited by Beth Bowers 09-11-2025 15:24

    I absolutely hate it when you get a couple of weeks where you just get pounded by variations of the same thing, like a bunch of Paperless printers that refuse to stop giving you an error -30 but you have to fix each one in a different way....

    So the last 2 weeks have been Sage Intelligence.  Current issue is two users on the same network, exact same version of Excel.  Both have BI Generator and Report Designer Add-In addins as they should.  Reran wksetup on the errant workstation, but it still says Report Designer Add-In license required and no Task Pane.  Have tried it with Excel open first, then run the report, or run the report with Excel closed.  There are a few add-ins on the poopy machine that the good machine doesn't have, but it's PDF and One Drive sort of stuff, not Solver.

    I didn't have him try running Sage as Admin - going to give that a go, but let's assume it doesn't work, since I won't get that lucky.  Any ideas?

    Update - Run As Admin no help.  But now it's weirder - we ran it on the good machine and saved 3 months as xls and sent it to him and when he opens them on his machine - the Task Pane is there and everything works!  It just doesn't work from inside Sage!

    GROWL.

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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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