Sage 100

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  • 1.  Repay ACH Issues

    Posted 05-14-2025 21:38

    Client on Sage 100 2023 using Repay720.PU0-4.08.01

    Sage displays this error message.  Repay portal shows payment pending.  Cannot go beyond this error for SO daily updates

    Thoughts

     



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------


  • 2.  RE: Repay ACH Issues

    Posted 05-15-2025 08:41

    I believe Error 100 is the "it could be anything" error.  I always suggest our clients open a case with Repay directly for advice on how to proceed.  I don't see anything online specific to troubleshooting that error with Repay, unfortunately.  



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    Madeline Stefanou
    RKL eSolutions, LLC
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  • 3.  RE: Repay ACH Issues

    Posted 05-15-2025 09:17

    Case has been opened with Repay.  Auto reply email acknowledged the case ID and promised to "respond to your inquiry shortly".

    The last time this happened with Repay was three months ago, they did NOT respond promptly, and their tech support was clueless about why a workstation upgrade to WIN 11 caused the chip reader to stop functioning.  We are working with Tom Nanci to switch processors now.



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------

    Original Message


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