Sage 100

Client needs an Standard Operating Procedure for repair items.  They have the BM module.

New machine goes out into the field.  Has operational issues early on.  Decision is made to swap out machines.  Machine is returned to factory.  QC inspects it, issues a repair order.  Machine is repaired and returned to stock as NEW.  BM will not allow an item to be used in the bill that is the parent as well.

How do others handle this situation?

They have an SOP for used equipment.  Item is returned and refurbished under a different finished item.  I am thinking that will be the case here unless others do it differently. 

Critical to keep the process simple.

TIA

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

------Original Message------

Client needs an Standard Operating Procedure for repair items.  They have the BM module.

New machine goes out into the field.  Has operational issues early on.  Decision is made to swap out machines.  Machine is returned to factory.  QC inspects it, issues a repair order.  Machine is repaired and returned to stock as NEW.  BM will not allow an item to be used in the bill that is the parent as well.

How do others handle this situation?

They have an SOP for used equipment.  Item is returned and refurbished under a different finished item.  I am thinking that will be the case here unless others do it differently. 

Critical to keep the process simple.

TIA

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Thanks.  @Myron Stevenson - WIFI at the fish camp?? ​​​​​  @John Leonard - Do you have an enhancement number for it?
​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 07-23-2019 10:00
From: John Leonard
Subject: Repair SOP Ideas Needed

DSD has an enhancement for this.

 

John P. Leonard, CPA, CITP

JLA Consulting

(504) 835-9639

(504) 835-7850 (FAX)

www.jlaconsulting.net

 

Original Message------

Client needs an Standard Operating Procedure for repair items.  They have the BM module.

New machine goes out into the field.  Has operational issues early on.  Decision is made to swap out machines.  Machine is returned to factory.  QC inspects it, issues a repair order.  Machine is repaired and returned to stock as NEW.  BM will not allow an item to be used in the bill that is the parent as well.

How do others handle this situation?

They have an SOP for used equipment.  Item is returned and refurbished under a different finished item.  I am thinking that will be the case here unless others do it differently.

Critical to keep the process simple.

TIA

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

------Original Message------

Thanks.  @Myron Stevenson - WIFI at the fish camp?? ​​​​​  @John Leonard - Do you have an enhancement number for it?
​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Got it.

Thanks

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 07-23-2019 10:53
From: John Leonard
Subject: Repair SOP Ideas Needed

I believe it was BM-1026

 

John P. Leonard, CPA, CITP

JLA Consulting

(504) 835-9639

(504) 835-7850 (FAX)

www.jlaconsulting.net

 

Original Message------

Thanks.  @Myron Stevenson - WIFI at the fish camp?? ​​​​​  @John Leonard - Do you have an enhancement number for it?
​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

This has always been a straightforward solution when considering Field Service & Dispatch, but probably easier just using PM. PM and all of the variations of JobOps include the Equipment/Asset Maintenance file that tracks the history of repairs and is perfect for internal machine maintenance using Work Tickets. At this point PM is effectively a Sage solution, so why start introducing third-party solutions. 3-user PM (minimum required) is $1,134 annual subscription, which is a deal compared to what is included.

​

------------------------------
John Hoyt
Forming Solutions: john.hoyt@formingsolutions.com
Next Level Manufacturing Consulting Group: johnh@nextlevelMCG.com
------------------------------

Original Message:
Sent: 07-23-2019 11:32
From: Jeff Schwenk
Subject: Repair SOP Ideas Needed

Got it.

Thanks

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------


Original Message:
Sent: 07-23-2019 10:53
From: John Leonard
Subject: Repair SOP Ideas Needed

I believe it was BM-1026

 

John P. Leonard, CPA, CITP

JLA Consulting

(504) 835-9639

(504) 835-7850 (FAX)

www.jlaconsulting.net

 

Original Message------

Thanks.  @Myron Stevenson - WIFI at the fish camp?? ​​​​​  @John Leonard - Do you have an enhancement number for it?
​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Another solution  TY @John Hoyt.  Decisions decisions.  Client is interested in PM, this might be a step closer for them. ​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 07-23-2019 12:28
From: John Hoyt
Subject: Repair SOP Ideas Needed

This has always been a straightforward solution when considering Field Service & Dispatch, but probably easier just using PM. PM and all of the variations of JobOps include the Equipment/Asset Maintenance file that tracks the history of repairs and is perfect for internal machine maintenance using Work Tickets. At this point PM is effectively a Sage solution, so why start introducing third-party solutions. 3-user PM (minimum required) is $1,134 annual subscription, which is a deal compared to what is included.

​

------------------------------
John Hoyt
Forming Solutions: john.hoyt@formingsolutions.com
Next Level Manufacturing Consulting Group: johnh@nextlevelMCG.com
------------------------------


Original Message:
Sent: 07-23-2019 11:32
From: Jeff Schwenk
Subject: Repair SOP Ideas Needed

Got it.

Thanks

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 07-23-2019 10:53
From: John Leonard
Subject: Repair SOP Ideas Needed

I believe it was BM-1026

 

John P. Leonard, CPA, CITP

JLA Consulting

(504) 835-9639

(504) 835-7850 (FAX)

www.jlaconsulting.net

 

Original Message------

Thanks.  @Myron Stevenson - WIFI at the fish camp?? ​​​​​  @John Leonard - Do you have an enhancement number for it?
​

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Defective machine - Return to stock with defective part number (ie XXXX-D). Bill of material has defective part number as component.

------------------------------
Myron Stevenson
Consultant
Clearis Consulting, Inc
Duluth, MN
218-525-6720
------------------------------