This is all good information you share @Wayne Schulz. We have had two clients with an issue like this already this month. Both are on OLD versions, and in their cases, it was their IT doing "start of new year cleanup" and disabling TLS1.0/1.1. In both cases the "enabled it again" and the annual registry completed. Thanks for sharing.
- TLS 1.2 is required to connect with Sage License Server. Verify Sage 100 version is not retired as retired versions used older TLS 1.0 & 1.1 which cannot connect to the Sage 100 License Server.
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Madeline Stefanou
RKL eSolutions, LLC
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Original Message:
Sent: 02-11-2025 09:43
From: Wayne Schulz
Subject: Renewing license on Sage 100 server with limited Internet
In this case the customer IT had a proxy server which they disabled on the server, opened firewall to AMAZONAWS and then re-ran the activation. This worked.
We used this Sage KB which wasn't hugely helpful but gave some guidance:
https://us-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=225924150078858&page=1&position=0&q=license%20server
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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