@Nancy Hanson - from my experience, the issue with the credit card industry is twofold, and you have hit on one of them. Typically, the play is a "race to the lowest rate" to get the merchant to switch credit card processors. The wannabe processor offers a lower rate to the customer. The customer calls their existing processor and tells them about the lower rate. The existing processor might be able to lower their rate, and if they can, they typically do. However, if the rate is too good to be true, the customer doesn't know who to believe, and they end up switching. They get that great low rate for a period of time (maybe), but then it creeps back up due to "unknown passthrough charges" the banks are sending to the processor due to the types of cards being used and the processor had no knowledge of it when they offered the low rate. However, they can still show the customer that they are honoring the rate they promised by showing them where that rate is on their statement, but all of the additional charges are shown in a separate section (maybe). Again, it depends on the processor. The credit card industry is a nasty, cut-throat industry, and it really helps to find a company that offers a fair rate with great customer service. I'm biased based on experience and now loyalty, but I do believe the people at APS Payments are top tier.
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Brian Kelly
President and Head Cheerleader
Accounting Systems, Inc. (ASI)
Columbia SC
803-252-6154 x210
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Original Message:
Sent: 08-07-2019 13:00
From: Nancy Hanson
Subject: Removal of CBS EBizCharge (Century Business Solutions) credit card processing
Is the credit card industry like the insurance industry where you might save today by switching but over time the rates increase and you have to switch again to get any savings? In the end, is it worth the 'switching' hassle given the 'rekey of credit card numbers' requirement?
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Nancy Hanson
Blytheco LLC
Eagan MN
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Original Message:
Sent: 08-07-2019 12:51
From: Christy Pfleger
Subject: Removal of CBS EBizCharge (Century Business Solutions) credit card processing
Clients are saving huge amounts on fees with American Payment Solutions.
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Christy Pfleger
Business Software Solutions
Original Message:
Sent: 08-07-2019 12:26
From: Greg Stiles
Subject: Removal of CBS EBizCharge (Century Business Solutions) credit card processing
Seems like a lot of folks leaving Century, what's the issue?
I have a client that has just signed up with Century.
Should I be worried?
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Greg Stiles
S & W Microsystems
Torrance CA
310.787.1010
Original Message:
Sent: 08-07-2019 12:01
From: Christy Pfleger
Subject: Removal of CBS EBizCharge (Century Business Solutions) credit card processing
A client switched from Century Business Solutions to American Payment Solutions two weeks ago. We had to have Century Business Solutions uninstall their program. However, files were left behind. We then had to move all files in MAS90 folder that contained _546 to another location. The client is reentering customer credit cards as orders are placed.
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Christy Pfleger
Business Software Solutions