Sage 100

Anyone have any insight on this error?

Client is running Sage 2017 from a RDS server. Message appears on his workstation when trying to launch the Sage Remote App. He is able to log onto the RDS server and run Sage fine.

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Greg Stiles
S & W Microsystem
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This is usually related to the command line and/or argument in the published app itself. 
i.e if sage is published by referring to \\server\c$\sage , the user might not have access to that C$ . Instead verify the published path is something like \\server\sage$\mas90\... , or even c:\sage\mas90\... would also work for the published app.)
Is this the only user getting the error? 

Also if it's the only user, make sure that the permissions in the collection, as well as the permission on the published app is also correct for this user (including the ACLs to the appropriate sage folders)

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George Khairallah
CTO | gotomyerp, LLC
george.k@gotomyerp.com | 877-888-5525
http://gotomyerp.com/
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Thanks @George Khairallah this is only happening to this one new user, the published app has been in use for some time, I am guessing on rdp permissions. Passing your info along - thanks again!

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Greg Stiles
S & W Microsystem
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Original Message:
Sent: 01-23-2019 00:16
From: George Khairallah
Subject: Remote App Error

This is usually related to the command line and/or argument in the published app itself.
i.e if sage is published by referring to \\server\c$\sage , the user might not have access to that C$ . Instead verify the published path is something like \\server\sage$\mas90\... , or even c:\sage\mas90\... would also work for the published app.)
Is this the only user getting the error?

Also if it's the only user, make sure that the permissions in the collection, as well as the permission on the published app is also correct for this user (including the ACLs to the appropriate sage folders)

------------------------------
George Khairallah
CTO | gotomyerp, LLC
george.k@gotomyerp.com | 877-888-5525
http://gotomyerp.com/
------------------------------