Implementing PR ACH payments is the simplest route.......
Short of completely solving the lost check problem with ACH, after updating the reversal and updating in PR, try REVERSING the reversal. It could work.
If they don't care about internal controls, cut an AP check for the PR net amount, then clear the AP check without updating. When the AP check clears the bank, clear the PR check in the bank reconciliation module. Again, if you don't have an issue with internal controls. This does work well if blank check stock is used with Sage printing the entire check. Just reuse the original check number (DON'T update the AP check in Sage)
Withdraw cash from the bank account, then clear the PR check.
Reverse the check, then include the reissue in the next check run.
Or just reverse the check using the PR reverse check feature in PR entry and reisssue the check entering all of the earnings and deductions (is it REALLY that hard to do?
Gently remind them of the ACH functionality. Saves time and money.
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
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