Sage 100

 View Only
Expand all | Collapse all

Record copy on Aatrix 1099 printed forms

  • 1.  Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 13:05
    I have a customer just printing her 1099's today and she does not want to efile through Aatrix but when she prints them, they all say Record Copy. What am I missing? Efiling is not selected, BTS. #Urgent

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------


  • 2.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 13:19
    Is she using the Print Final button? I think there is also a toolbar at the top, maybe try printing from there?

    ------------------------------
    Michelle Forsey
    Eide Bailly, Inc.
    801-456-5470
    ------------------------------



  • 3.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 13:58
    Yes, it was using Print Final.

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------



  • 4.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 13:52

    When she finishes with the Grid, is she selecting "Other Options" for printing/filing (at the bottom of the screen rather than selecting the "Complete Option" at the top of the screen)?

     

    She should be able to use that "Other Option" section and print by checking the print boxes and unchecking the two "efile" option boxes in that section.

     

    Sue Bennett | President

    P. 503 620 3484 | F. 503 620 2765

    12559 SW 69th Ave | Tigard, OR  97223

    Sue@benpor.com www.benpor.com

    Bennett/Porter Blog facebook twitter

     

     



    ------Original Message------

    I have a customer just printing her 1099's today and she does not want to efile through Aatrix but when she prints them, they all say Record Copy. What am I missing? Efiling is not selected, BTS. #Urgent

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------


  • 5.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 14:02
    Yes, we delected efiling and chose the print option only.

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------



  • 6.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 14:01
    Edited by Jeff Schwenk 02-01-2019 14:02
    Is she in demo mode???  Maybe this happens when you wait until the last minute to file?  Kinda gets the heart racing!!!

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 7.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 14:04
    This may not be what you're asking. I seem to recall that there was one form that we had to fake out to get it to print the real copy on store bought forms - I think we needed 2 up instead of 4.  This may not be the actual forms involved, but I think we created a federal copy A by printing the state W2 onto our federal W2 pre-printed forms.

    ------------------------------
    ==================
    Rhonda McNamara
    Customer Success Manager
    Stewart Technologies, Inc.
    rsm@stewarttechnologies.com
    ------------------------------



  • 8.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 14:10
    Duh! The customer didn't call me until she noticed this and finally I saw that she was in TEST mode!!!

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------



  • 9.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-01-2019 14:21

    Oh Good!  Because I KNOW it works without the "Record Copy" – I've printed hundreds of W-2/ACA and 1099's for our clients this past month.

    Just a note for everyone who might be looking for additional income – I'm amazed at the number of clients who are perfectly capable of using Aatrix, but just don't want to do it.  I filed 13 different forms this past month just for one client alone – who has multiple companies that included W-2/ACA and 1099 forms.  It provides peace of mind for the clients, and we're covered because we have them sign a disclaimer that says we're not responsible for the data but just for the printing and filing.  And we give them options to print the forms, or have Aatrix print and mail them.  And I always to test prints – and the test prints are done via pdf that I can TeamViewer to the clients and not have SSN's compromised.  We have a mix of clients – some want to hand out their ACA and W-2 forms to their employees, and others want Aatrix to do it.  We've been providing this service for as long as I can remember, and the clients see it as a VERY valuable service...

     

    Sue Bennett | President

    P. 503 620 3484 | F. 503 620 2765

    12559 SW 69th Ave | Tigard, OR  97223

    Sue@benpor.com www.benpor.com

    Bennett/Porter Blog facebook twitter

     

     



    ------Original Message------

    Duh! The customer didn't call me until she noticed this and finally I saw that she was in TEST mode!!!

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------


  • 10.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-04-2019 11:44
    You have to get to the Final Print to get a clean copy.???? Print to pdf printer is safest.

    --

    Friendly Systems, Inc.

    Sage 100 (Mas90/200), Sage 300 (Accpac), SageCRM
    Visit us on the web at www.friendlysystems.com
    Office:?? 678.273.4010 ext 4
    Mobile: 404.202.9065
    Fax:?????????? ??678.273.4012
    See our blog at www.friendlysystems.com/blog



    ------Original Message------

    I have a customer just printing her 1099's today and she does not want to efile through Aatrix but when she prints them, they all say Record Copy. What am I missing? Efiling is not selected, BTS. #Urgent

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------


  • 11.  RE: Record copy on Aatrix 1099 printed forms

    Posted 02-04-2019 12:00
    Yes, thanks @Lee Graham but it turns out, she was doing it all in test mode. We started over and everything turned out fine! ​

    ------------------------------
    Therese Logeais
    Technology Integrators
    ------------------------------