Committee Membership

I like the looks of this though I question how many people will actively use this many hashtags. Before investing too much time, I recommend seeing if the search for tags is better than a regular search ( within Higher Logic ).

I also wonder whether there's more bang for the buck to pulling key information out to Google Docs or MS Word. I was saving things in Google Drive results in a better search experience, as I can also look inside PDF files.

There will probably be an AI component to this type of knowledge tracking not too far in the future. 

In short, break knowledge collection down to:

1. Higher Logic ( this is the starter but not the endpoint  - the canary in the coal mine that indicates whether a particular question should be saved for future queries). If we have questions with no answers, that knowledge isn't worth much to someone five years don't the road when the conversation goes "Do you remember how this was solved", "No, IT did something"...
2 Save to Google Docs / MS Word ( or similar )
3. Feed this to AI of choice 

I fear HL as it may be difficult or impossible to maintain the content regularly ( ie, add/change/remove hashtags ). And the HL search appears subpar past the first query. 

Good call.  This isn't a great start.....

I like the looks of this though I question how many people will actively use this many hashtags. Before investing too much time, I recommend seeing if the search for tags is better than a regular search ( within Higher Logic ).

I also wonder whether there's more bang for the buck to pulling key information out to Google Docs or MS Word. I was saving things in Google Drive results in a better search experience, as I can also look inside PDF files.

There will probably be an AI component to this type of knowledge tracking not too far in the future. 

In short, break knowledge collection down to:

1. Higher Logic ( this is the starter but not the endpoint  - the canary in the coal mine that indicates whether a particular question should be saved for future queries). If we have questions with no answers, that knowledge isn't worth much to someone five years don't the road when the conversation goes "Do you remember how this was solved", "No, IT did something"...
2 Save to Google Docs / MS Word ( or similar )
3. Feed this to AI of choice 

I fear HL as it may be difficult or impossible to maintain the content regularly ( ie, add/change/remove hashtags ). And the HL search appears subpar past the first query. 

I actually think we need a team to assign designated tags as opposed to hoping all of the members tag on their own. However, it would be more effective as a group effort.  Another idea on the tagging is we can integrate a tag on posts we would like to retain content, documents, and information as well for a resource library.  We can use the google drive for this purpose as well.

Thanks so much for this Steve - it is a great start.    

------------------------------
Anne Sawyer
Executive Director
90 Minds Inc.
Huntington Beach CA
15626651241
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Original Message:
Sent: 05-15-2023 11:38
From: Steve Iwanowski
Subject: Recommended Tags

Good call.  This isn't a great start.....

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Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯


Original Message:
Sent: 05-15-2023 11:03
From: Wayne Schulz
Subject: Recommended Tags

I like the looks of this though I question how many people will actively use this many hashtags. Before investing too much time, I recommend seeing if the search for tags is better than a regular search ( within Higher Logic ).

I also wonder whether there's more bang for the buck to pulling key information out to Google Docs or MS Word. I was saving things in Google Drive results in a better search experience, as I can also look inside PDF files.

There will probably be an AI component to this type of knowledge tracking not too far in the future. 

In short, break knowledge collection down to:

1. Higher Logic ( this is the starter but not the endpoint  - the canary in the coal mine that indicates whether a particular question should be saved for future queries). If we have questions with no answers, that knowledge isn't worth much to someone five years don't the road when the conversation goes "Do you remember how this was solved", "No, IT did something"...
2 Save to Google Docs / MS Word ( or similar )
3. Feed this to AI of choice 

I fear HL as it may be difficult or impossible to maintain the content regularly ( ie, add/change/remove hashtags ). And the HL search appears subpar past the first query. 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT

I like the looks of this though I question how many people will actively use this many hashtags. Before investing too much time, I recommend seeing if the search for tags is better than a regular search ( within Higher Logic ).

I also wonder whether there's more bang for the buck to pulling key information out to Google Docs or MS Word. I was saving things in Google Drive results in a better search experience, as I can also look inside PDF files.

There will probably be an AI component to this type of knowledge tracking not too far in the future. 

In short, break knowledge collection down to:

1. Higher Logic ( this is the starter but not the endpoint  - the canary in the coal mine that indicates whether a particular question should be saved for future queries). If we have questions with no answers, that knowledge isn't worth much to someone five years don't the road when the conversation goes "Do you remember how this was solved", "No, IT did something"...
2 Save to Google Docs / MS Word ( or similar )
3. Feed this to AI of choice 

I fear HL as it may be difficult or impossible to maintain the content regularly ( ie, add/change/remove hashtags ). And the HL search appears subpar past the first query. 

It has been forever since we used social cast and had effective tags.  I would guess that the majority of our members do not even remember "the good old days" of social cast. I wish we had a list of most used tags from those days as the software is still the same.   I do not know if @Robert Wood  or Moira Goggin might have a database export we could search for tags.

The list is good and probably to voluminous as a starting point.  It appears that #HigherLogic does not require tags to be created in advance.  Is the objective to create a list of tags to retroactively apply to tags, to create a "recommended" list of tags, or to try and enforce a list of tags?   For the first two potential objectives, I agree with recommend we use the modules and direct errors.

I think it would also be good to know more about how hashtags work in Higher Logic.  Do they search in the current community, across all communities or across the whole site? 

I was on the Platform committee and did the export/import so I can see if I still have a copy of the data somewhere.
I love the idea of a #BestOf or #Library tag to mark the threads as particularly helpful.
I don't think enforcing tags will ever work, but I believe the original intent of these tags was to make Higher Logic searching be more useful ("suck less"). 

From what I can tell, users can only create/assign tags through the UI (click or type #, then select/create Tag), which will definitely impede their usage versus allowing the user to just type it out. When testing against my initial post on this thread, it also seems like the search engine only picks up the initial publication of a comment, and not any subsequent Edits, so we'll probably need to reply to posts to tag the thread. 

Experiment (please ignore): ^sData ;sData !sData &sData *sData `sData

I was on the Platform committee and did the export/import so I can see if I still have a copy of the data somewhere.
I love the idea of a #BestOf or #Library tag to mark the threads as particularly helpful.
I don't think enforcing tags will ever work, but I believe the original intent of these tags was to make Higher Logic searching be more useful ("suck less").

From what I can tell, users can only create/assign tags through the UI (click or type #, then select/create Tag), which will definitely impede their usage versus allowing the user to just type it out. When testing against my initial post on this thread, it also seems like the search engine only picks up the initial publication of a comment, and not any subsequent Edits, so we'll probably need to reply to posts to tag the thread.

Experiment (please ignore): ^sData ;sData !sData &sData *sData `sData

It has been forever since we used social cast and had effective tags.  I would guess that the majority of our members do not even remember "the good old days" of social cast. I wish we had a list of most used tags from those days as the software is still the same.   I do not know if @Robert Wood  or Moira Goggin might have a database export we could search for tags.

The list is good and probably to voluminous as a starting point.  It appears that #HigherLogic does not require tags to be created in advance.  Is the objective to create a list of tags to retroactively apply to tags, to create a "recommended" list of tags, or to try and enforce a list of tags?   For the first two potential objectives, I agree with recommend we use the modules and direct errors.

I think it would also be good to know more about how hashtags work in Higher Logic.  Do they search in the current community, across all communities or across the whole site? 

I found a ZIP from January 2019 with a TAG table inside. I've cleaned it up, sorted by use, and uploaded for your enjoyment.

I was on the Platform committee and did the export/import so I can see if I still have a copy of the data somewhere.
I love the idea of a #BestOf or #Library tag to mark the threads as particularly helpful.
I don't think enforcing tags will ever work, but I believe the original intent of these tags was to make Higher Logic searching be more useful ("suck less").

From what I can tell, users can only create/assign tags through the UI (click or type #, then select/create Tag), which will definitely impede their usage versus allowing the user to just type it out. When testing against my initial post on this thread, it also seems like the search engine only picks up the initial publication of a comment, and not any subsequent Edits, so we'll probably need to reply to posts to tag the thread.

Experiment (please ignore): ^sData ;sData !sData &sData *sData `sData

It has been forever since we used social cast and had effective tags.  I would guess that the majority of our members do not even remember "the good old days" of social cast. I wish we had a list of most used tags from those days as the software is still the same.   I do not know if @Robert Wood  or Moira Goggin might have a database export we could search for tags.

The list is good and probably to voluminous as a starting point.  It appears that #HigherLogic does not require tags to be created in advance.  Is the objective to create a list of tags to retroactively apply to tags, to create a "recommended" list of tags, or to try and enforce a list of tags?   For the first two potential objectives, I agree with recommend we use the modules and direct errors.

I think it would also be good to know more about how hashtags work in Higher Logic.  Do they search in the current community, across all communities or across the whole site?