Sage 100

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  • 1.  Received the following from a client. Any ideas?

    Posted 02-18-2014 10:29
    Received the following from a client. Any ideas? ""As you probably know, we upgraded to Sage 100 ERP 2013 back in December. The problem I think needs immediate attention for me is the ""missing"" designer on forms. For example, in pick sheet printing, in our previous version there was a DESIGNER button in the print window that's gone. Now, I thought I could just modify / tweak the form from Library Master / Report Manager, however there are 2 buttons that seem to be missing I don't know what they are, but I'm guessing one of them is the 'edit' button. (and before you ask, I'm logged in as the all-powerful IT guy's user..not my own) J Now, you might want to further know why I need to get access into the designers again, and one pertinent reason is that you previously helped me tweak the Pick Sheet form so that the aging and credit card authorization info printed right on the pick. I know that things got changed in 2013 version, IE: where credit card information is stored well that move made the credit authorization STOP printing. Therefore the flag shown below which says ""do not include unauthorized orders"" = it means nothing and therefore leaves the door open for someone in our company to ship an order that has no authorization posted that could be very bad.


  • 2.  RE: Received the following from a client. Any ideas?

    Posted 02-18-2014 10:33
    The Design button will be missing if they don't have the latest Crystal installed locally.


  • 3.  RE: Received the following from a client. Any ideas?

    Posted 02-18-2014 10:34
    Ah...that's the trick. Thanks Therese!


  • 4.  RE: Received the following from a client. Any ideas?

    Posted 02-18-2014 11:41
    @ThereseLogeais +1


  • 5.  RE: Received the following from a client. Any ideas?

    Posted 02-18-2014 12:37
    There is also a security setting which needs to be enabled under role maintenance, modules, library master, Allow Access to Crystal Designer.


  • 6.  RE: Received the following from a client. Any ideas?

    Posted 02-18-2014 14:31
    John, I checked the roles prior to posting, but thanks for the post.