Sage 100

Anyone hear any information regarding this?

Had one of my largest clients call me first thing Monday and said they couldn't get into their Sage 100.   Logged into their server remotely and discovered that Saturday afternoon they had a ransomware attack.  I figured that in the cloud hosting environment they should have good snap shot backups to restore to for what I suspect is a virtual machine.

Checked in with them again today and it appears there servers in Atlanta had been hit and it affected 1000's (I don't know how accurate that number is) of clients.

As of this morning my client is still down and don't have an ETA.  :(

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

I don't have any news of particulars but here is their online status page 

https://summithosting.statuskeeper.io/


------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

I reached out to Summit to ask what was going on and this is what they provided: 

Summit is experiencing a problem that's impacted approximately 300 of our 5000 servers. There was an attack, and our security system caught it before it could spread and now we're just being extra cautious as we bring the servers back up. We expect that the majority will be back up by tomorrow morning at the latest.

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

It is now Wednesday morning and multiple clients are still down.  They have had issues last week on a different section of their clients.  They have had issues a year or so ago and said they had evaluated their systems and resolved the issues and strengthen their controls.  My companies install is impacted.  I am in the busiest week of the year and have no access since Saturday.

------------------------------
Larry Bradford
Accounting Technology LLC Consultant and Owner
Accounting Technology, LLC
Fairfax VA
703-913-3500
------------------------------

Thursday afternoon and my client is still down.  No ETA provided.  :(

Getting (well it already is) painful.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-22-2020 07:15
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

It is now Wednesday morning and multiple clients are still down.  They have had issues last week on a different section of their clients.  They have had issues a year or so ago and said they had evaluated their systems and resolved the issues and strengthen their controls.  My companies install is impacted.  I am in the busiest week of the year and have no access since Saturday.

------------------------------
Larry Bradford
Accounting Technology LLC Consultant and Owner
Accounting Technology, LLC
Fairfax VA
703-913-3500
------------------------------

Finally back up and they are restoring to Wednesday Night.  You should be seeing them back up very soon.

------------------------------
Larry Bradford
Accounting Technology LLC Consultant and Owner
Accounting Technology, LLC
Fairfax VA
703-913-3500
------------------------------

I hope so.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-23-2020 18:45
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

Finally back up and they are restoring to Wednesday Night.  You should be seeing them back up very soon.

------------------------------
Larry Bradford
Accounting Technology LLC Consultant and Owner
Accounting Technology, LLC
Fairfax VA
703-913-3500
------------------------------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-23-2020 18:45
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

Finally back up and they are restoring to Wednesday Night.  You should be seeing them back up very soon.

------------------------------
Larry Bradford
Accounting Technology LLC Consultant and Owner
Accounting Technology, LLC
Fairfax VA
703-913-3500
------------------------------

What?!?!? No backup?

Sent from my iPhone

------Original Message------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Apparently they were backing up the c: drive,  but not the d: drive where all the data was.  Unbelievable.

Not clear but,  I don't think they have anything.   Word,  excel, whatever.  This is the kind of thing that puts companies out of business.

Scuttlebutt I heard is that they managed to recover most of the clients affected but there are a handful in this situation.   Ransomware people want millions of dollars to recover the entire Summit servers because they want it for everything not just the clients that could not be recovered.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-27-2020 19:59
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

What?!?!? No backup?

Sent from my iPhone


Original Message------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

We need to stop calling them "backup" systems - they are "restore" systems.  If you don't test a restore periodically when you don't actually need it you don't know if it will be there when you do need it.  This applies no matter who or where your Id10T  department is...

------------------------------
Phil McIntosh
President
Friendly Systems, Inc.
Asheville NC
678.273.4010 ext 5
------------------------------

Original Message:
Sent: 01-27-2020 20:14
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

Apparently they were backing up the c: drive,  but not the d: drive where all the data was.  Unbelievable.

Not clear but,  I don't think they have anything.   Word,  excel, whatever.  This is the kind of thing that puts companies out of business.

Scuttlebutt I heard is that they managed to recover most of the clients affected but there are a handful in this situation.   Ransomware people want millions of dollars to recover the entire Summit servers because they want it for everything not just the clients that could not be recovered.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------


Original Message:
Sent: 01-27-2020 19:59
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

What?!?!? No backup?

Sent from my iPhone


Original Message------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Exactly.  If you don't test your redundant systems / storage, then you don't know the resources will be there when REALLY needed.
Nobody wants to talk in detail about backups until disaster strikes (at which point it's too late to make changes).

Business user: I need backups.
Tech provider: we can do X.
Business user (full of naive trust): OK.
<end of discussion>

*facepalm*

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
------------------------------

Original Message:
Sent: 01-28-2020 07:57
From: Phil McIntosh
Subject: Ransomware attack and Summit Hosting

We need to stop calling them "backup" systems - they are "restore" systems.  If you don't test a restore periodically when you don't actually need it you don't know if it will be there when you do need it.  This applies no matter who or where your Id10T  department is...

------------------------------
Phil McIntosh
President
Friendly Systems, Inc.
Asheville NC
678.273.4010 ext 5
------------------------------


Original Message:
Sent: 01-27-2020 20:14
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

Apparently they were backing up the c: drive,  but not the d: drive where all the data was.  Unbelievable.

Not clear but,  I don't think they have anything.   Word,  excel, whatever.  This is the kind of thing that puts companies out of business.

Scuttlebutt I heard is that they managed to recover most of the clients affected but there are a handful in this situation.   Ransomware people want millions of dollars to recover the entire Summit servers because they want it for everything not just the clients that could not be recovered.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA


Original Message:
Sent: 01-27-2020 19:59
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

What?!?!? No backup?

Sent from my iPhone


Original Message------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Tom, any word on your client? A two year old copy!  I hate to think a ransom will get paid.  That shoots us all in the foot.  I'm recommending a good old fashioned local copy once a week as a fail safe.  But who wants to go back to those days?

------------------------------
==================
Rhonda McNamara
Customer Success Manager
Stewart Technologies, Inc.
rsm@stewarttechnologies.com
------------------------------

Original Message:
Sent: 01-27-2020 20:14
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

Apparently they were backing up the c: drive,  but not the d: drive where all the data was.  Unbelievable.

Not clear but,  I don't think they have anything.   Word,  excel, whatever.  This is the kind of thing that puts companies out of business.

Scuttlebutt I heard is that they managed to recover most of the clients affected but there are a handful in this situation.   Ransomware people want millions of dollars to recover the entire Summit servers because they want it for everything not just the clients that could not be recovered.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------


Original Message:
Sent: 01-27-2020 19:59
From: Larry Bradford
Subject: Ransomware attack and Summit Hosting

What?!?!? No backup?

Sent from my iPhone


Original Message------

Worst case scenario for my client!   NO BACKUPS of their data drives!  So much for the sense of security that your cloud server provider is keeping you safe.    :(     #$%&@#$^#^$#$^

I found a two year old copy of their system on my servers.   Will help in trying to reestablish a system but this won't recover their data. :(
​

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups. 




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Original Message:
Sent: 01-28-2020 09:47
From: Jeff Schwenk
Subject: Ransomware attack and Summit Hosting

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------


Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

I'm definitely changing my approach to backups.   Sad to say it is now trust no one even the big cloud hosting companies.

I'm not entirely sure if there were backups at one time and somehow they got turned off inadvertently or what.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-28-2020 09:51
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------


Original Message:
Sent: 01-28-2020 09:47
From: Jeff Schwenk
Subject: Ransomware attack and Summit Hosting

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

I'm no expert on ransomeware or viruses, but i imagine if you backup to the same box every day, you stand a fair chance of infecting your backup if you don't quarantine those servers in time.

------------------------------
==================
Rhonda McNamara
Customer Success Manager
Stewart Technologies, Inc.
rsm@stewarttechnologies.com
------------------------------

Original Message:
Sent: 01-28-2020 14:21
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

I'm definitely changing my approach to backups.   Sad to say it is now trust no one even the big cloud hosting companies.

I'm not entirely sure if there were backups at one time and somehow they got turned off inadvertently or what.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------


Original Message:
Sent: 01-28-2020 09:51
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 01-28-2020 09:47
From: Jeff Schwenk
Subject: Ransomware attack and Summit Hosting

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

Just talked to the client a few minutes ago.

They indicated they had done some restore from backups in the last couple of weeks.  So it begins to sound like the ransomware somehow infected the backups or is preventing them from getting into the backups.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 01-28-2020 14:46
From: Rhonda McNamara
Subject: Ransomware attack and Summit Hosting

I'm no expert on ransomeware or viruses, but i imagine if you backup to the same box every day, you stand a fair chance of infecting your backup if you don't quarantine those servers in time.

------------------------------
==================
Rhonda McNamara
Customer Success Manager
Stewart Technologies, Inc.
rsm@stewarttechnologies.com
------------------------------


Original Message:
Sent: 01-28-2020 14:21
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

I'm definitely changing my approach to backups.   Sad to say it is now trust no one even the big cloud hosting companies.

I'm not entirely sure if there were backups at one time and somehow they got turned off inadvertently or what.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA


Original Message:
Sent: 01-28-2020 09:51
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 01-28-2020 09:47
From: Jeff Schwenk
Subject: Ransomware attack and Summit Hosting

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

Online, connected, always available backups may protect against hardware failures, but not viruses.

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
------------------------------

Original Message:
Sent: 01-28-2020 15:03
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

Just talked to the client a few minutes ago.

They indicated they had done some restore from backups in the last couple of weeks.  So it begins to sound like the ransomware somehow infected the backups or is preventing them from getting into the backups.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------


Original Message:
Sent: 01-28-2020 14:46
From: Rhonda McNamara
Subject: Ransomware attack and Summit Hosting

I'm no expert on ransomeware or viruses, but i imagine if you backup to the same box every day, you stand a fair chance of infecting your backup if you don't quarantine those servers in time.

------------------------------
==================
Rhonda McNamara
Customer Success Manager
Stewart Technologies, Inc.
rsm@stewarttechnologies.com


Original Message:
Sent: 01-28-2020 14:21
From: Thomas Rogers
Subject: Ransomware attack and Summit Hosting

I'm definitely changing my approach to backups.   Sad to say it is now trust no one even the big cloud hosting companies.

I'm not entirely sure if there were backups at one time and somehow they got turned off inadvertently or what.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA


Original Message:
Sent: 01-28-2020 09:51
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 01-28-2020 09:47
From: Jeff Schwenk
Subject: Ransomware attack and Summit Hosting

Should be an interesting affiliate session at MOTM.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

Here's an interesting tid bit that I can share as one of those providers. 

We have started including this option as of last year when the wave of ransomeware started hitting: 

on our fully managed plans (which is most of our clients), we offer a 1 time per year test fail over request from a client. (Not to be confused with restoring their data in place, which is also possible), but rather failing them over to a data center in the opposite side of the country and allowing them to access their hosting service from that data center and verify things. 

It is offered as part of what they are paying for their peace of mind. 

Now, please take a guess how many of these clients have taken us up on this offer. *cough* zero *cough*

p.s we still do our test fail overs internally on a routine basis, but the above information should also be an indicator that not only is it the cloud hosting provider that is not doing enough, but the business owners themselves don't put enough importance on their own data until it's too late. Granted, I don't know how many cloud hosting providers offer such a service. 

------------------------------
George Khairallah
CTO | gotomyerp, LLC
george.k@gotomyerp.com | 877-888-5525
http://gotomyerp.com/
------------------------------

Original Message:
Sent: 01-28-2020 08:09
From: Wayne Schulz
Subject: Ransomware attack and Summit Hosting

Once I heard about another ransomware attack on a cloud host I suggested to an existing user that they request a way to download at least their \MAS90 folder. We could download through the RDP connection but the host ( Applianz ) suggested they create an SFTP. Still waiting to hear back.

I know my clients who rely on shipping would be absolutely crazy/insane if their shippers were sitting idle for more than a day.

I suggest that from the client-side disaster recovery means having a reasonably current full copy of data that does NOT rely on the cloud host to provide in an emergency. Offline storage is dirt cheap. You can buy TB sized USB drives for under $100. Just copying the data monthly could save hundres of thousands of dollars of business interruption losses.

As I think we've seen/heard -- during ransomware or any other type of disaster --  the cloud hosts are too busy "keeping the plane flying" to provide onesie and twosie copies of backups.




------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------