Thanks for all the help the issue is now resolved. After changing the passwords with the sage SQL utility from the application server, a few additional changes had to be done as well. In SQL management studio went into Security> Logins > MAS_user, MAS_reports(for smi) and unchecked ""expire password"" Had to also stop service and rename sy_console, sy_workstation because of errors afterwards. Now it seems to be working ok.