Old habits die hard. The feature is active here at the WHQ, but resistance to change is high out in the wild. Once it is out there, it is not easy to correct to the non-technical user. User is in a rock and a hard place. To change or not to change....
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Improving bottom lines for over 25 years!
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Original Message:
Sent: 03-17-2025 09:49
From: Susan Pawlowic
Subject: Question on module DTR
It does go to Paperless as Beth mentioned (if set up properly), but I HAVE found that users are hesitant to adopt this feature. It's frustrating to me because it seems like such a beneficial thing for non-Accounting users who don't know what they're looking at anyway.
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Susan Pawlowic
Sage 100 Solutions Architect
RKL eSolutions, LLC
spawlowic@rklesolutions.com
(717) 735-9109 Ext. 4352
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Original Message:
Sent: 03-17-2025 09:35
From: Beth Bowers
Subject: Question on module DTR
It definitely goes to Paperless if it's setup to do so, @Robert Osborn
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Beth Bowers
(269) 358-0989
Original Message:
Sent: 03-17-2025 09:29
From: Robert Osborn
Subject: Question on module DTR
HI Wayne
I generally turn this off. I seem to recall that it does not get saved to paperless which was what the issue was for my clients. Does anyone know anything different about this?
Original Message:
Sent: 3/16/2025 8:17:00 PM
From: Wayne Schulz
Subject: RE: Question on module DTR
I've tried enabling the automatic update of the DTR without prompt - and users seem to dislike this change. I'm not sure why since the DTR has to be updated anyhow and there's no way to change it once you've posted an invoice register.
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT