Sage 100

[Providex][ODBC Driver][PVKIO] Logon Failed. This error displays when accessing any BIE in MAS 200 4.5 PU3 (either on server or TS session). I've seen threads on this topic for Crystal Reports, but all reports print fine. Only BIE is affected. Thoughts?

But no other workstation? Sounds like security or setup though I have no details.

All workstations. Will try launching it using local admin account (to see if it's rights related).

Did they set up the UNC path one level above the MAS90 folder?

Yes.

I don't know if this is related but i recently had a similar error when running crystal reports on a citrix box and Alnoor suggested i rerun workstation setup from a terminal session and make sure we answered yes to the question is this being run from a terminal session because it wrote a setting to the registry. i think this could also be a path issue. See Alnoor's post regarding MAS200 path issues and admin accounts when running as a service.

I finally logged a case. Sage is able to duplicate... somewhat. They don't get the error, but their BIE views are blank. More to follow. Seems to be working fine in MAS 90 mode, but not MAS 200.

After several hours of trying this and that, I noticed that MAS was launching in XP Compatibility mode. Once disabled, error went away. MAS 200 4.3 on same server (2008 R2) works fine in compatibility mode. Appears that only 4.5 (all PU's) has this issue.